Operations Manager

Work-Force

Primary Responsibilities:

  • Drive and develop the business while maintaining operational control.
  • Deliver annual revenue and local contribution targets.

Specific Responsibilities:

  • Oversee the Metallurgical & Mineralogical Services Division in South Africa, including:
    • Bio-Metallurgy
    • Extractive Metallurgy
    • Flotation
    • Minerals Processing
    • Mineralogy
    • Dump Drilling
  • Manage Business Development, Financial, and Human Resources responsibilities.
  • Meet revenue budgets and profitability forecasts.
  • Achieve high project execution and client satisfaction.
  • Build a cohesive, motivated team focused on client service and collaboration.
  • Identify, hire, mentor, develop, train, and utilize human resources effectively.
  • Develop long and short-term strategies for business growth.
  • Contribute to global Metallurgical & Mineralogical structures.

Key Performance Indicators:

  • Revenue and profitability targets achieved.
  • High levels of project execution and client satisfaction.
  • Cohesive, motivated team focused on client service and collaboration.
  • Effective human resource management.
  • Development of long and short-term business growth strategies.
  • Contributions to global Metallurgical & Mineralogical structures.

Responsibilities:

  • Establish pricing policies in conjunction with executive management.
  • Set annual budget targets in collaboration with Minerals Business Manager and Global Metallurgy and Mineralogy.
  • Provide technical and marketing leadership.
  • Maintain contact with Global Metallurgy and Mineralogy for support.
  • Hire and develop facilities for sustainable growth.
  • Create and promote strategic initiatives.
  • Develop budgets for specific projects and new services.
  • Develop and implement operational tools and guidelines.
  • Ensure timely and budget-conscious product delivery.
  • Ensure adequate liability protection.
  • Adhere to quality and safety requirements.
  • Perform other reasonable tasks as assigned.

Compliance & Authority:

  • Adhere to SGS Health and Safety, Quality, and Human Resources policies.
  • Have sufficient authority to achieve responsibilities.
  • Responsible for daily safety and health of site employees.
  • Ensure adequate safety and health inductions.
  • Ensure safety and health information is disseminated.
  • Ensure employees have necessary skills, knowledge, and ability.
  • Maintain a high standard of housekeeping.
  • Ensure emergency plans are in place and practiced.
  • Ensure emergency equipment is in place and ready for use.
  • Responsible for site performance in terms of injuries, illnesses, near misses, and incidents.
  • Prevent injury, manage injuries, and facilitate early return to work.
  • Represent the site for ISO 17025.

Qualifications:

  • Education: NDip, BEng, or BSc in Metallurgy or Chemical Engineering.
  • Experience: At least 12 years in mining industry, preferably in service business, and 8 years of management experience.
  • Knowledge: Up-to-date on latest methodology and technology.
  • Skills: People and financial management, client liaison, and communication.

Additional Notes:

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  • The supervisory role is emphasized throughout the job description.
  • Key performance indicators are explicitly stated.
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