Teller Shift Supervisor

About This Opportunity
Join Work-Force as a Teller Shift Supervisor in Durban, where you will oversee the teller team during your shift to ensure operational efficiency and excellent customer service.

Role Overview
In this position, you will:

• Supervise teller operations: Oversee daily activities during your shift to ensure smooth operations.
• Train and mentor tellers: Provide guidance and support to staff, enhancing their skills and performance.
• Monitor cash handling: Ensure accurate cash management and balance cash drawers at the end of shifts.
• Handle customer issues: Address any escalated customer inquiries or concerns.
• Maintain compliance: Ensure adherence to banking regulations and internal policies.

Qualifications
To succeed in this role, candidates should have:

• High school diploma or equivalent: Required; relevant degree preferred.
• Experience in banking: Minimum of 2 years in a teller or supervisory role.
• Leadership skills: Proven ability to lead and motivate a team effectively.
• Strong communication skills: Ability to engage effectively with customers and staff.
• Attention to detail: High focus on accuracy in cash handling and transactions.

Why Work With Us?
This opportunity offers:

• Competitive salary: Attractive compensation package.
• Leadership role: Directly influence the performance of the teller team.
• Career growth: Opportunities for advancement within the banking sector.
• Employee benefits: Access to health and wellness programs.

Diversity Commitment
At Work-Force, we value diversity and inclusivity. We encourage applications from individuals of all backgrounds.