Work-Force
About This Opportunity
Join Work-Force as a Teller Shift Supervisor in Durban, where you will oversee the teller team during your shift to ensure operational efficiency and excellent customer service.
Role Overview
In this position, you will:
- Supervise teller operations: Oversee daily activities during your shift to ensure smooth operations.
- Train and mentor tellers: Provide guidance and support to staff, enhancing their skills and performance.
- Monitor cash handling: Ensure accurate cash management and balance cash drawers at the end of shifts.
- Handle customer issues: Address any escalated customer inquiries or concerns.
- Maintain compliance: Ensure adherence to banking regulations and internal policies.
Qualifications
To succeed in this role, candidates should have:
- High school diploma or equivalent: Required; relevant degree preferred.
- Experience in banking: Minimum of 2 years in a teller or supervisory role.
- Leadership skills: Proven ability to lead and motivate a team effectively.
- Strong communication skills: Ability to engage effectively with customers and staff.
- Attention to detail: High focus on accuracy in cash handling and transactions.
Why Work With Us?
This opportunity offers:
- Competitive salary: Attractive compensation package.
- Leadership role: Directly influence the performance of the teller team.
- Career growth: Opportunities for advancement within the banking sector.
- Employee benefits: Access to health and wellness programs.
Diversity Commitment
At Work-Force, we value diversity and inclusivity. We encourage applications from individuals of all backgrounds.