Switchboard Operator

A Switchboard Operator position is being filled in Westville. Suitable candidates from across KwaZulu-Natal are invited to submit their applications for review.

About This Position

The Switchboard Operator vacancy forms part of how the Westville branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the administration jobs side of the business moving forward.

Communication runs both ways. Managers across the administration jobs team in KwaZulu-Natal make time for one-to-ones, and people are expected to speak up early when something needs attention.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the administration jobs group in Westville.

Diversity and Inclusion

Crucially, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Westville.

Why This Role

You will join a team that values respectful collaboration, honest feedback and shared wins. The Westville colleagues take pride in supporting one another and in doing the administration jobs side of the business properly, day in and day out.

Importantly, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Meet the Team

Equally, the team you will be working with is fast-paced and energetic. Things move quickly across the Westville office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when KwaZulu-Natal operations get busy.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Crucially, the team structure and working relationships for this role in Westville will be explained during the hiring process.

Key Outputs

• Maintain visitor registers and ensure compliance with access protocols
• Manage diaries, meetings and travel logistics for the leadership team
• Provide administrative support to projects and special initiatives
• Support HR with onboarding logistics for new starters
• Answer incoming calls and route enquiries to the correct department
• Track and report on departmental KPIs through standard templates
• File, scan and archive documents in line with retention policies
• Process invoices, requisitions and expense claims for approval

Who We’re Looking For

• Relevant administrative or office management qualification (advantageous)
• Excellent telephone and email etiquette
• Strong organisational skills and the ability to multitask
• Ability to work independently and manage competing deadlines
• High attention to detail and accuracy in data capture
• Comfortable working with finance, HR and operational systems
• Matric / National Senior Certificate (Grade 12)

If your CV speaks to the points above, this role is worth a closer look.