Sous Chef

This is a current vacancy. We believe great workplaces are built on great people. We are looking for a Sous Chef in Port Shepstone, and we encourage applicants from across KwaZulu-Natal to consider this opportunity.

About the Opportunity

In addition, this Sous Chef role has been briefed against a clear set of outcomes for Port Shepstone. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the hospitality jobs pipeline across KwaZulu-Natal.

The successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Port Shepstone team on trust, and the Sous Chef role will feel that from week one.

Importantly, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Port Shepstone also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Quality is everyone’s job. Whether the Sous Chef is processing a transaction, supporting a colleague or handling a customer query, the standard expected in KwaZulu-Natal is consistently high and consistently fair.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Port Shepstone teams, and the new Sous Chef will feel that from the first week.

What We Offer

You will join a team that values respectful collaboration, honest feedback and shared wins. The Port Shepstone colleagues take pride in supporting one another and in doing the hospitality jobs side of the business properly, day in and day out.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in KwaZulu-Natal.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Port Shepstone teams.

On top of that, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Port Shepstone keep progressing.

Meet the Team

In addition, the team you will be working with is fast-paced and energetic. Things move quickly across the Port Shepstone office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when KwaZulu-Natal operations get busy.

Importantly, the team mix in Port Shepstone reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

A Typical Day

Your shift usually starts with a brief from the duty manager, a quick station check and a look at the day’s bookings or specials. As guests arrive, you slip into a steady rhythm — warm welcomes, accurate orders and seamless coordination with the kitchen and bar. Service peaks demand calm focus and tight teamwork, and quieter moments are spent resetting tables, polishing glassware or training a new starter. When the last guest leaves happy, you know you have delivered a memorable hospitality experience.

Importantly, the Port Shepstone office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Port Shepstone.

Crucially, the rhythm rewards people who plan ahead but also pivot quickly when KwaZulu-Natal operations throw up the unexpected.

Based in Port Shepstone

Crucially, the role is based in Port Shepstone, close to the Durban Harbour logistics hub. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Port Shepstone and the broader KwaZulu-Natal region.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Port Shepstone.

Many candidates already living within reach of Port Shepstone cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Port Shepstone, KwaZulu-Natal.

Our Commitment to Transformation

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Port Shepstone.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across KwaZulu-Natal.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Port Shepstone.

Your Workplace

Importantly, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.

Importantly, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Port Shepstone site adheres to the standards expected of a responsible South African employer.

A respectful, professional environment is the standard in KwaZulu-Natal. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Core Functions

• Train casual staff on service standards and SOPs
• Coordinate with kitchen, housekeeping and front-office teams
• Promote menu items, daily specials and loyalty programmes
• Set up rooms, function venues and outlets ahead of guest arrivals
• Respond promptly to guest requests, complaints and special needs
• Comply with food safety, hygiene and health regulations at all times

Who We’re Looking For

• Physically able to stand for long periods in a fast-paced environment
• Sound knowledge of food safety and HACCP principles
• Awareness of tourism grading and quality expectations
• Relevant hospitality qualification or culinary diploma (advantageous)
• Strong customer service orientation and warm guest interaction
• Genuine passion for hospitality, food and creating memorable experiences

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.