Work-Force
Bring your skills as a Social Media Manager to Umhlanga and join a team that moves fast. This KwaZulu-Natal role is one to watch.
What This Role Involves
The organisation is investing in its Umhlanga operation, and this Social Media Manager position reflects that commitment. The successful candidate will work across the marketing jobs function and contribute to the wider KwaZulu-Natal business.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Umhlanga team.
Internal documentation, process notes and shared playbooks make it easier for the Social Media Manager to step into the marketing jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Umhlanga teams, and the new Social Media Manager will feel that from the first week.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the marketing jobs group in Umhlanga.
A Typical Day
You usually start by scanning campaign dashboards over coffee, checking performance against targets and flagging anything that needs attention. Mornings are often given to creative work — briefing designers, refining copy, planning the next content drop — while afternoons mix stakeholder meetings, agency calls and a steady stream of approvals. In between, you’re watching what competitors are doing, listening to what customers are saying online, and shaping the next set of experiments to push the brand forward.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Umhlanga.
Practically speaking, the Umhlanga office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
Practically speaking, the rhythm rewards people who plan ahead but also pivot quickly when KwaZulu-Natal operations throw up the unexpected.
About Umhlanga
Umhlanga continues to grow as an employment hub in KwaZulu-Natal, with close to the Durban Harbour logistics hub. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Umhlanga, KwaZulu-Natal.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Umhlanga.
Many candidates already living within reach of Umhlanga cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.
Your Future Here
This role can grow with you. Strong performers in the marketing jobs team in Umhlanga have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Umhlanga team member.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Importantly, internal mobility is encouraged. People who start in Umhlanga have moved into roles in other branches, specialist functions and project teams across KwaZulu-Natal.
Why This Role
Importantly, you will join a team that values respectful collaboration, honest feedback and shared wins. The Umhlanga colleagues take pride in supporting one another and in doing the marketing jobs side of the business properly, day in and day out.
In addition, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Umhlanga keep progressing.
Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in KwaZulu-Natal.
Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Umhlanga teams.
Diversity and Inclusion
Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Umhlanga.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Umhlanga.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across KwaZulu-Natal.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Your Workplace
Practically speaking, the environment is creative, deadline-driven and data-aware. Cross-functional work with sales, product and design is the norm, and ideas are tested with real audiences quickly.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Umhlanga site adheres to the standards expected of a responsible South African employer.
A respectful, professional environment is the standard in KwaZulu-Natal. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Crucially, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Frequently Asked Questions
Is reasonable accommodation supported for applicants with disabilities?
Yes. The hiring team is committed to inclusive recruitment and engages on reasonable accommodation as part of the process.
Is training provided for this position?
In addition, yes. New joiners receive structured onboarding, and ongoing coaching and skills development are built into how the team operates.
Is this position open to recent graduates?
Importantly, yes. Provided the minimum requirements listed above are met, graduates are warmly encouraged to put their names forward.
What shift patterns apply to this role?
Shift patterns vary by site, but the role typically follows the standard operational hours of the relevant branch. The hiring team will walk you through the specifics during the interview.
Are reference and background checks conducted?
Notably, yes. Reference, criminal and qualification checks are part of the standard pre-employment process.
Key Responsibilities
- Plan and execute integrated marketing campaigns across digital and traditional channels
- Optimise organic search performance through on-page and technical SEO
- Manage email marketing journeys, segmentation and lifecycle automation
- Track campaign performance against KPIs and produce monthly reports
- Create on-brand content for web, social, email and in-store
- Maintain the editorial and content calendar across owned channels
Who We’re Looking For
- 2-4 years’ experience in a marketing or communications role
- Experience with email marketing platforms (Mailchimp, HubSpot, etc.)
- Excellent written and verbal communication in English
- Ability to work cross-functionally with sales, design and product teams
- Strong project management and organisational skills
- Strong copywriting skills with a portfolio of published work
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.