Work-Force
Role: Social Media Manager. Location: Durban, KwaZulu-Natal. The team is hiring and seeks a candidate who can step in and deliver from week one.
The Role
The Social Media Manager vacancy forms part of how the Durban branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the marketing jobs side of the business moving forward.
In addition, the role suits a candidate who values consistency and clear communication. The Durban operation runs on accurate work, steady relationships and a genuine respect for the people in the team.
Quality is everyone’s job. Whether the Social Media Manager is processing a transaction, supporting a colleague or handling a customer query, the standard expected in KwaZulu-Natal is consistently high and consistently fair.
Our Commitment to Transformation
Practically speaking, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across KwaZulu-Natal.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Durban.
Your Team
You will join a tight-knit, collaborative team that knows the marketing jobs side of the business inside out. The Durban group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
The Environment
Crucially, the environment is creative, deadline-driven and data-aware. Cross-functional work with sales, product and design is the norm, and ideas are tested with real audiences quickly.
A respectful, professional environment is the standard in KwaZulu-Natal. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Practically speaking, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Daily Duties
- Support sales teams with collateral, presentations and trade activations
- Conduct market research and competitor analysis to inform positioning
- Coordinate events, sponsorships and community activations
- Manage brand assets, tone of voice and corporate identity guidelines
- Test, learn and iterate on creative, channels and audience targeting
- Brief and manage external creative, media and PR agencies
- Maintain the editorial and content calendar across owned channels
- Manage email marketing journeys, segmentation and lifecycle automation
Who We’re Looking For
- Hands-on experience with Google Analytics, Search Console and Tag Manager
- Solid understanding of SEO and content marketing principles
- Working knowledge of CMS platforms (WordPress preferred)
- Bachelor’s degree or diploma in Marketing, Communications or related field
- Experience with email marketing platforms (Mailchimp, HubSpot, etc.)
- Strong copywriting skills with a portfolio of published work
If most of these boxes are ticked, you are encouraged to put your name forward.