Work-Force
Applications are warmly invited for a Shift Supervisor role based in East London. We welcome candidates from every background across Eastern Cape who are ready to grow with us.
Overview
This Shift Supervisor role sits within the retail jobs function in East London. It offers a defined scope, clear measures of success, and the support of an experienced team across Eastern Cape.
The successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its East London team on trust, and the Shift Supervisor role will feel that from week one.
Crucially, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in East London also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Meet the Team
On top of that, the team you will be working with is fast-paced and energetic. Things move quickly across the East London office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Eastern Cape operations get busy.
Practically speaking, the team structure and working relationships for this role in East London will be explained during the hiring process.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
What We Offer
You will join a team that values respectful collaboration, honest feedback and shared wins. The East London colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.
Practically speaking, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.
Career development may be available depending on the role, business needs and the hiring organisation’s policies.
The Environment
Notably, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.
Equally, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Crucially, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Eastern Cape.
Key Outputs
- Assist with receiving deliveries and verifying goods against invoices
- Up-sell and cross-sell products in line with branch sales targets
- Operate point-of-sale systems and process payments accurately
- Monitor shrinkage indicators and flag suspicious activity
- Keep the store, change rooms and stockroom clean and organised
Essential Criteria
- Visual merchandising flair or formal training is an advantage
- Willingness to work public holidays and end-of-month peaks
- Honest, dependable and security-aware in line with shrinkage controls
- Experience with stock counting and basic inventory principles
- Minimum of 1-2 years’ experience in a customer-facing retail role
- Basic computer literacy (MS Office, email)
- Numerate and accurate, with attention to detail on cash-ups
Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.