Work-Force
Looking for your next move as a Shift Supervisor in Douglas? A role has just opened that gives you real responsibility and a clear path forward in Northern Cape.
The Role
The organisation is investing in its Douglas operation, and this Shift Supervisor position reflects that commitment. The successful candidate will work across the retail jobs function and contribute to the wider Northern Cape business.
Communication runs both ways. Managers across the retail jobs team in Northern Cape make time for one-to-ones, and people are expected to speak up early when something needs attention.
Notably, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Douglas also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Your Team
You will join a tight-knit, collaborative team that knows the retail jobs side of the business inside out. The Douglas group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Our Commitment to Transformation
Practically speaking, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across Northern Cape, and recruitment is intended to be fair and transparent.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Practically speaking, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Northern Cape.
About Douglas
Working in Douglas means a place within the Upington solar corridor, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Northern Cape region, and the Douglas office benefits from those long-standing connections.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Douglas.
Candidates should review the listed location, schedule and travel requirements before applying for this role in Douglas, Northern Cape.
Core Functions
- Operate point-of-sale systems and process payments accurately
- Monitor shrinkage indicators and flag suspicious activity
- Greet customers and provide a friendly, helpful in-store experience
- Respond to customer queries, complaints and product returns
- Up-sell and cross-sell products in line with branch sales targets
- Assist with receiving deliveries and verifying goods against invoices
- Support stock counts and assist with cycle-count investigations
What You’ll Need
- Minimum of 1-2 years’ experience in a customer-facing retail role
- Willingness to work public holidays and end-of-month peaks
- Basic computer literacy (MS Office, email)
- Comfortable operating point-of-sale systems and handling cash
- Honest, dependable and security-aware in line with shrinkage controls
- Able to perform the essential standing and customer-service duties, with reasonable accommodation where applicable
- Numerate and accurate, with attention to detail on cash-ups
If most of these boxes are ticked, you are encouraged to put your name forward.