Work-Force
Posted recently. Role: Room Attendant. Location: Bethal, Mpumalanga. The team is hiring and seeks a candidate who can step in and deliver from week one.
About the Opportunity
An experienced Room Attendant is needed to support operations in Bethal. The role forms part of how the business keeps its hospitality jobs portfolio strong in Mpumalanga.
Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.
Quality is everyone’s job. Whether the Room Attendant is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Mpumalanga is consistently high and consistently fair.
Your Workplace
The environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.
Practically speaking, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Mpumalanga.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Bethal site adheres to the standards expected of a responsible South African employer.
Our Commitment to Transformation
Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Bethal.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
In addition, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Bethal.
Core Functions
- Respond promptly to guest requests, complaints and special needs
- Set up rooms, function venues and outlets ahead of guest arrivals
- Drive guest satisfaction scores and online review ratings
- Train casual staff on service standards and SOPs
- Prepare and present food in line with kitchen recipes and standards
- Coordinate with kitchen, housekeeping and front-office teams
- Maintain cleanliness in front-of-house and back-of-house areas
- Maintain the required hygiene and uniform standards in line with safety and service policy during all shifts
Minimum Requirements
- Contactable references may be requested during the hiring process
- Sound knowledge of food safety and HACCP principles
- Team player who can work collaboratively across departments
- Good verbal communication skills needed for guest service; additional languages are an advantage
- Matric / National Senior Certificate (Grade 12)
- Ability to remain calm and gracious under pressure
If most of these boxes are ticked, you are encouraged to put your name forward.