Work-Force
Whether you are a seasoned Room Attendant or stepping into the role for the first time, there is space for you in Queenstown. The team hires on merit and across communities in Eastern Cape.
The Role
The organisation is investing in its Queenstown operation, and this Room Attendant position reflects that commitment. The successful candidate will work across the hospitality jobs function and contribute to the wider Eastern Cape business.
Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.
Beyond that, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Queenstown also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Based in Queenstown
Equally, the role is based in Queenstown, along the Sunshine Coast tourism belt. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Queenstown and the broader Eastern Cape region.
Many candidates already living within reach of Queenstown cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Queenstown, Eastern Cape.
Growing With Us
Career progression here is real, not a slogan. The hospitality jobs space in Queenstown offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in Eastern Cape.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Queenstown team member.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Meet the Team
You will join a tight-knit, collaborative team that knows the hospitality jobs side of the business inside out. The Queenstown group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
What You’ll Be Doing
- Set up rooms, function venues and outlets ahead of guest arrivals
- Manage stock, breakages and consumables for your section
- Respond promptly to guest requests, complaints and special needs
- Train casual staff on service standards and SOPs
- Support events, banquets and conference operations
- Maintain the required uniform and presentation standards during all shifts
- Prepare and present food in line with kitchen recipes and standards
Minimum Requirements
- Relevant hospitality qualification or culinary diploma (advantageous)
- Sound knowledge of food safety and HACCP principles
- Awareness of tourism grading and quality expectations
- Willing to follow the company’s uniform and grooming policy on shift
- Ability to work shifts, weekends and public holidays
- Strong customer service orientation and warm guest interaction
- Matric / National Senior Certificate (Grade 12)
Crucially, if most of these boxes are ticked, you are encouraged to put your name forward.