Work-Force
The organisation is recruiting a Retail Operations Coordinator for its Somerset West operation. The role forms part of a wider retail jobs portfolio across Western Cape.
The Role
Beyond that, the Retail Operations Coordinator position is part of an ongoing recruitment drive across Western Cape. The brief has been shaped carefully, with a focus on delivery in Somerset West and across the retail jobs space.
Communication runs both ways. Managers across the retail jobs team in Western Cape make time for one-to-ones, and people are expected to speak up early when something needs attention.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Somerset West.
Internal documentation, process notes and shared playbooks make it easier for the Retail Operations Coordinator to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
Our Commitment to Transformation
In addition, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across Western Cape, and recruitment is intended to be fair and transparent.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Somerset West.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Beyond that, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Western Cape.
About Somerset West
Somerset West continues to grow as an employment hub in Western Cape, with close to the Stellenbosch agricultural belt. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.
Many candidates already living within reach of Somerset West cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Western Cape economy.
Candidates should review the listed location, schedule and travel requirements before applying for this role in Somerset West, Western Cape.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Somerset West.
Meet the Team
You will join a tight-knit, collaborative team that knows the retail jobs side of the business inside out. The Somerset West group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Notably, the team structure and working relationships for this role in Somerset West will be explained during the hiring process.
Why Join Us
Notably, you will join a team that values respectful collaboration, honest feedback and shared wins. The Somerset West colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.
Importantly, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.
Crucially, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
Career development may be available depending on the role, business needs and the hiring organisation’s policies.
The Environment
Beyond that, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.
Importantly, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Western Cape.
Notably, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Somerset West site adheres to the standards expected of a responsible South African employer.
Daily Duties
- Support stock counts and assist with cycle-count investigations
- Operate point-of-sale systems and process payments accurately
- Ensure compliance with health, safety and consumer protection regulations
- Train new team members on store procedures and product knowledge
- Monitor shrinkage indicators and flag suspicious activity
- Conduct daily cash-ups and reconcile takings against the POS report
- Up-sell and cross-sell products in line with branch sales targets
- Keep the store, change rooms and stockroom clean and organised
Minimum Requirements
- Comfortable operating point-of-sale systems and handling cash
- Awareness of consumer protection and B-BBEE principles
- Visual merchandising flair or formal training is an advantage
- Any checks required by law or the specific duties will be explained during the hiring process
- Matric / National Senior Certificate (Grade 12)
If your CV speaks to the points above, this role is worth a closer look.