Work-Force
A Retail Operations Coordinator is needed in Cradock. The role focuses on consistent delivery, accurate work and clear communication across the Eastern Cape operation.
What This Role Involves
An experienced Retail Operations Coordinator is needed to support operations in Cradock. The role forms part of how the business keeps its retail jobs portfolio strong in Eastern Cape.
The successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Cradock team on trust, and the Retail Operations Coordinator role will feel that from week one.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Cradock teams, and the new Retail Operations Coordinator will feel that from the first week.
About Cradock
Equally, the role is based in Cradock, close to the East London Industrial Park. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Cradock and the broader Eastern Cape region.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Cradock, Eastern Cape.
Many candidates already living within reach of Cradock cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.
Diversity and Inclusion
Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Eastern Cape, and recruitment is fair, transparent and aligned with the EE Act.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Cradock.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Key Responsibilities
- Greet customers and provide a friendly, helpful in-store experience
- Operate point-of-sale systems and process payments accurately
- Conduct daily cash-ups and reconcile takings against the POS report
- Prepare daily, weekly and monthly sales reports for the store manager
- Up-sell and cross-sell products in line with branch sales targets
- Replenish stock and rotate displays in line with promotional cycles
Who We’re Looking For
- Ability to stand for long periods and work shifts including weekends
- Strong verbal communication skills in English; second language an advantage
- Honest, dependable and security-aware in line with shrinkage controls
- Visual merchandising flair or formal training is an advantage
- Matric / National Senior Certificate (Grade 12)
- Ability to work as part of a team in a fast-paced retail environment
Equally, if your CV speaks to the points above, this role is worth a closer look.