Work-Force
Applications are warmly invited for a Retail Operations Coordinator role based in Benoni. We welcome candidates from every background across Gauteng who are ready to grow with us.
About the Opportunity
The organisation is investing in its Benoni operation, and this Retail Operations Coordinator position reflects that commitment. The successful candidate will work across the retail jobs function and contribute to the wider Gauteng business.
Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Benoni teams, and the new Retail Operations Coordinator will feel that from the first week.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Benoni.
Internal documentation, process notes and shared playbooks make it easier for the Retail Operations Coordinator to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
Career Growth
Career progression here is real, not a slogan. The retail jobs space in Benoni offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in Gauteng.
Equally, internal mobility is encouraged. People who start in Benoni have moved into roles in other branches, specialist functions and project teams across Gauteng.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Benoni team member.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
About the Team
In addition, the team you will be working with is fast-paced and energetic. Things move quickly across the Benoni office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Gauteng operations get busy.
Beyond that, the team mix in Benoni reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Diversity and Inclusion
Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Benoni.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Benoni.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Gauteng.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
What Your Day Looks Like
Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Benoni.
Crucially, the rhythm rewards people who plan ahead but also pivot quickly when Gauteng operations throw up the unexpected.
Practically speaking, the Benoni office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
The Environment
Importantly, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Benoni site adheres to the standards expected of a responsible South African employer.
A respectful, professional environment is the standard in Gauteng. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Beyond that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Based in Benoni
Working in Benoni means a place in the heart of the Rosebank business precinct, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Gauteng region, and the Benoni office benefits from those long-standing connections.
Many candidates already living within reach of Benoni cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Gauteng economy.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Benoni, Gauteng.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Benoni.
Why This Role
Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Benoni contributes to real outcomes for clients and colleagues across the retail jobs space in Gauteng.
Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Gauteng.
Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Benoni teams.
Notably, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Benoni keep progressing.
Your Role
- Up-sell and cross-sell products in line with branch sales targets
- Ensure compliance with health, safety and consumer protection regulations
- Operate point-of-sale systems and process payments accurately
- Maintain visual merchandising standards on the sales floor
- Greet customers and provide a friendly, helpful in-store experience
What You’ll Need
- Ability to stand for long periods and work shifts including weekends
- Experience with stock counting and basic inventory principles
- Minimum of 1-2 years’ experience in a customer-facing retail role
- Honest, dependable and security-aware in line with shrinkage controls
- Matric / National Senior Certificate (Grade 12)
- Basic computer literacy (MS Office, email)
Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.