Work-Force
A Retail Buyer is needed in Knysna. The role focuses on consistent delivery, accurate work and clear communication across the Western Cape operation.
About This Position
This Retail Buyer role has been briefed against a clear set of outcomes for Knysna. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the retail jobs pipeline across Western Cape.
The organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Retail Buyer taking on this position.
Quality is everyone’s job. Whether the Retail Buyer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Western Cape is consistently high and consistently fair.
About the Team
You will join a tight-knit, collaborative team that knows the retail jobs side of the business inside out. The Knysna group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Beyond that, the team mix in Knysna reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Career Growth
Notably, this role can grow with you. Strong performers in the retail jobs team in Knysna have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Knysna team member.
Our Commitment to Transformation
Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Western Cape, and recruitment is fair, transparent and aligned with the EE Act.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Western Cape.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Knysna.
Daily Duties
- Monitor shrinkage indicators and flag suspicious activity
- Replenish stock and rotate displays in line with promotional cycles
- Ensure compliance with health, safety and consumer protection regulations
- Up-sell and cross-sell products in line with branch sales targets
- Promote loyalty programmes and capture customer information lawfully
- Operate point-of-sale systems and process payments accurately
- Prepare daily, weekly and monthly sales reports for the store manager
- Train new team members on store procedures and product knowledge
Who We’re Looking For
- Strong verbal communication skills in English; second language an advantage
- Basic computer literacy (MS Office, email)
- Experience with stock counting and basic inventory principles
- Customer-first mindset with a friendly, approachable manner
- Visual merchandising flair or formal training is an advantage
- Awareness of consumer protection and B-BBEE principles
Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.