Work-Force
Posted recently. We believe great workplaces are built on great people. We are looking for a Restaurant Manager in East London, and we encourage applicants from across Eastern Cape to consider this opportunity.
About the Opportunity
This Restaurant Manager role has been briefed against a clear set of outcomes for East London. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the hospitality jobs pipeline across Eastern Cape.
The successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its East London team on trust, and the Restaurant Manager role will feel that from week one.
Stakeholders for this position include line managers, peers across the hospitality jobs team and trusted external partners. Building those relationships early makes the next twelve months in East London much easier.
Equally, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in East London also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Why This Role
Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in East London contributes to real outcomes for clients and colleagues across the hospitality jobs space in Eastern Cape.
Career development may be available depending on the role, business needs and the hiring organisation’s policies.
Practically speaking, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.
Notably, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
The Environment
Importantly, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.
Crucially, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Eastern Cape.
Equally, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the East London site adheres to the standards expected of a responsible South African employer.
About East London
Equally, the role is based in East London, near the Mthatha regional service centre. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across East London and the broader Eastern Cape region.
Many candidates already living within reach of East London cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.
Candidates should review the listed location, schedule and travel requirements before applying for this role in East London, Eastern Cape.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around East London.
Diversity and Inclusion
Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in East London.
Importantly, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Eastern Cape.
Crucially, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in East London.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Daily Duties
- Set up rooms, function venues and outlets ahead of guest arrivals
- Train casual staff on service standards and SOPs
- Operate point-of-sale systems and reconcile end-of-shift takings
- Take orders accurately and deliver food and beverages to standard
- Support events, banquets and conference operations
- Manage stock, breakages and consumables for your section
- Promote menu items, daily specials and loyalty programmes
What You’ll Need
- Ability to remain calm and gracious under pressure
- Computer literacy and experience with POS systems
- Awareness of tourism grading and quality expectations
- Able to remain on duty for the essential standing and service tasks, with reasonable accommodation where applicable
- Team player who can work collaboratively across departments
- Ability to work shifts, weekends and public holidays
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.