Work-Force
Whether you are an experienced Restaurant Manager or stepping into the role for the first time, there is space for you in Westville. The team hires on merit and across communities in KwaZulu-Natal.
About the Opportunity
The Restaurant Manager position is part of an ongoing recruitment drive across KwaZulu-Natal. The brief has been shaped carefully, with a focus on delivery in Westville and across the hospitality jobs space.
Equally, the successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Westville team on trust, and the Restaurant Manager role will feel that from week one.
Quality is everyone’s job. Whether the Restaurant Manager is processing a transaction, supporting a colleague or handling a customer query, the standard expected in KwaZulu-Natal is consistently high and consistently fair.
Equal Opportunity
Notably, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across KwaZulu-Natal, and recruitment is intended to be fair and transparent.
Equally, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for KwaZulu-Natal.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Westville.
Your Workplace
Equally, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Westville site adheres to the standards expected of a responsible South African employer.
On top of that, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in KwaZulu-Natal.
What You’ll Be Doing
- Coordinate with kitchen, housekeeping and front-office teams
- Maintain cleanliness in front-of-house and back-of-house areas
- Take orders accurately and deliver food and beverages to standard
- Promote menu items, daily specials and loyalty programmes
- Comply with food safety, hygiene and health regulations at all times
- Maintain the required hygiene and uniform standards in line with safety and service policy during all shifts
- Train casual staff on service standards and SOPs
- Drive guest satisfaction scores and online review ratings
Candidate Profile
- Good verbal communication skills needed for guest service; additional languages are an advantage
- Genuine passion for hospitality, food and creating memorable experiences
- Ability to work shifts, weekends and public holidays
- Strong customer service orientation and warm guest interaction
- Sound knowledge of food safety and HACCP principles
- Awareness of tourism grading and quality expectations
- 1-3 years’ experience in a similar hospitality environment
If your CV speaks to the points above, this role is worth a closer look.