Work-Force
A Records Officer position is being filled in Hermanus. Suitable candidates from across Western Cape are invited to submit their applications for review.
About the Opportunity
An experienced Records Officer is needed to support operations in Hermanus. The role forms part of how the business keeps its administration jobs portfolio strong in Western Cape.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Hermanus team.
The role has been written to be sustainable, not just busy. Strong output is expected, and managers in Hermanus also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Stakeholders for this position include line managers, peers across the administration jobs team and trusted external partners. Building those relationships early makes the next twelve months in Hermanus much easier.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Hermanus teams, and the new Records Officer will feel that from the first week.
Career Growth
This role can grow with you. Strong performers in the administration jobs team in Hermanus have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Hermanus team member.
Internal mobility is encouraged. People who start in Hermanus have moved into roles in other branches, specialist functions and project teams across Western Cape.
A Typical Day
Your day starts at the front of the business, ready to greet visitors, answer the switchboard and make sure the leadership diaries are in order. Through the morning you balance calls, couriers, capturing data and supporting projects with neat, accurate work. After lunch, you might be preparing minutes from a board pack, helping HR onboard a new starter, or chasing a courier across town. By close of day, every desk you support knows you have it covered, and the office is set up for a calm, productive tomorrow.
Crucially, the Hermanus office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
Practically speaking, the rhythm rewards people who plan ahead but also pivot quickly when Western Cape operations throw up the unexpected.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Hermanus.
Where You’ll Work
On top of that, the environment is professional and structured. Expect a calm, well-organised office, a steady flow of support requests, and a strong culture of confidentiality.
In addition, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Western Cape.
Practically speaking, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Hermanus site adheres to the standards expected of a responsible South African employer.
Our Commitment to Transformation
Importantly, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across Western Cape, and recruitment is intended to be fair and transparent.
In addition, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Western Cape.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Hermanus.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
What We Offer
Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Hermanus contributes to real outcomes for clients and colleagues across the administration jobs space in Western Cape.
Practically speaking, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
Equally, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.
Career development may be available depending on the role, business needs and the hiring organisation’s policies.
Your Team
In addition, the team you will be working with is fast-paced and energetic. Things move quickly across the Hermanus office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Western Cape operations get busy.
Crucially, the team structure and working relationships for this role in Hermanus will be explained during the hiring process.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Daily Duties
- Manage diaries, meetings and travel logistics for the leadership team
- Track and report on departmental KPIs through standard templates
- Liaise with suppliers, contractors and service providers
- Provide administrative support to projects and special initiatives
- Capture data accurately into internal systems and registers
- Update intranet pages, notice boards and internal directories
- Support HR with onboarding logistics for new starters
- Maintain visitor registers and ensure compliance with access protocols
Minimum Requirements
- High attention to detail and accuracy in data capture
- Experience supporting senior managers is an advantage
- Good written and verbal communication skills appropriate to the role
- Matric / National Senior Certificate (Grade 12)
- 1-3 years’ experience in an administrative or front-office role
- Excellent telephone and email etiquette
- Professional, courteous manner with strong customer-service orientation
Candidates who meet most of these criteria are welcome to be considered for the role.