Records Officer

Posted recently. We believe great workplaces are built on great people. We are looking for a Records Officer in Mossel Bay, and we encourage applicants from across Western Cape to consider this opportunity.

About This Position

This Records Officer role has been briefed against a clear set of outcomes for Mossel Bay. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the administration jobs pipeline across Western Cape.

The successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Mossel Bay team on trust, and the Records Officer role will feel that from week one.

Internal documentation, process notes and shared playbooks make it easier for the Records Officer to step into the administration jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Quality is everyone’s job. Whether the Records Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Western Cape is consistently high and consistently fair.

A Typical Day

Your day starts at the front of the business, ready to greet visitors, answer the switchboard and make sure the leadership diaries are in order. Through the morning you balance calls, couriers, capturing data and supporting projects with neat, accurate work. After lunch, you might be preparing minutes from a board pack, helping HR onboard a new starter, or chasing a courier across town. By close of day, every desk you support knows you have it covered, and the office is set up for a calm, productive tomorrow.

Crucially, the Mossel Bay office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Mossel Bay.

Equally, the rhythm rewards people who plan ahead but also pivot quickly when Western Cape operations throw up the unexpected.

Working in Mossel Bay

Equally, the role is based in Mossel Bay, within reach of Century City. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Mossel Bay and the broader Western Cape region.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Mossel Bay.

Many candidates already living within reach of Mossel Bay cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Western Cape economy.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Mossel Bay, Western Cape.

Our Commitment to Transformation

Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Mossel Bay.

Equally, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Western Cape.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Beyond that, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Mossel Bay.

Your Team

Notably, the team you will be working with is fast-paced and energetic. Things move quickly across the Mossel Bay office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Western Cape operations get busy.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Equally, the team structure and working relationships for this role in Mossel Bay will be explained during the hiring process.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Key Outputs

• Capture data accurately into internal systems and registers
• Maintain visitor registers and ensure compliance with access protocols
• Provide administrative support to projects and special initiatives
• Track and report on departmental KPIs through standard templates
• Coordinate office supplies, courier bookings and facilities requests
• Maintain a tidy, professional reception and meeting-room environment
• Support HR with onboarding logistics for new starters
• Liaise with suppliers, contractors and service providers

What You’ll Need

• Comfortable working with finance, HR and operational systems
• 1-3 years’ experience in an administrative or front-office role
• Relevant administrative or office management qualification (advantageous)
• Strong proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
• Ability to work independently and manage competing deadlines

If most of these boxes are ticked, you are encouraged to put your name forward.