Records Officer

Bring your skills as a Records Officer to Oudtshoorn and join a team that moves fast. This Western Cape role is one to watch.

The Role

The Records Officer vacancy forms part of how the Oudtshoorn branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the administration jobs side of the business moving forward.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Oudtshoorn team.

Quality is everyone’s job. Whether the Records Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Western Cape is consistently high and consistently fair.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Oudtshoorn teams, and the new Records Officer will feel that from the first week.

What Your Day Looks Like

Your day starts at the front of the business, ready to greet visitors, answer the switchboard and make sure the leadership diaries are in order. Through the morning you balance calls, couriers, capturing data and supporting projects with neat, accurate work. After lunch, you might be preparing minutes from a board pack, helping HR onboard a new starter, or chasing a courier across town. By close of day, every desk you support knows you have it covered, and the office is set up for a calm, productive tomorrow.

In addition, the Oudtshoorn office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Beyond that, the rhythm rewards people who plan ahead but also pivot quickly when Western Cape operations throw up the unexpected.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Oudtshoorn.

About Oudtshoorn

Beyond that, the role is based in Oudtshoorn, with views toward Table Mountain. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Oudtshoorn and the broader Western Cape region.

Many candidates already living within reach of Oudtshoorn cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Western Cape economy.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Oudtshoorn, Western Cape.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Oudtshoorn.

Diversity and Inclusion

Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Oudtshoorn.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Crucially, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Oudtshoorn.

Crucially, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Western Cape.

About the Team

You will join a tight-knit, collaborative team that knows the administration jobs side of the business inside out. The Oudtshoorn group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Equally, the team structure and working relationships for this role in Oudtshoorn will be explained during the hiring process.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Key Outputs

• Manage diaries, meetings and travel logistics for the leadership team
• Update intranet pages, notice boards and internal directories
• Prepare meeting packs, agendas and minutes for internal forums
• Provide administrative support to projects and special initiatives
• Liaise with suppliers, contractors and service providers
• Process invoices, requisitions and expense claims for approval
• Handle confidential information with discretion and in line with POPIA
• Maintain visitor registers and ensure compliance with access protocols

Candidate Profile

• Discretion when handling confidential and POPIA-sensitive information
• Excellent telephone and email etiquette
• Good written and verbal communication skills appropriate to the role
• Strong proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
• Professional, courteous manner with strong customer-service orientation
• 1-3 years’ experience in an administrative or front-office role

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.