Records Officer

The organisation is recruiting a Records Officer for its Mdantsane operation. The role forms part of a wider administration jobs portfolio across Eastern Cape.

What This Role Involves

This Records Officer role sits within the administration jobs function in Mdantsane. It offers a defined scope, clear measures of success, and the support of an experienced team across Eastern Cape.

Practically speaking, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Records Officer taking on this position.

Stakeholders for this position include line managers, peers across the administration jobs team and trusted external partners. Building those relationships early makes the next twelve months in Mdantsane much easier.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the administration jobs group in Mdantsane.

Internal documentation, process notes and shared playbooks make it easier for the Records Officer to step into the administration jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

The Environment

Practically speaking, the environment is professional and structured. Expect a calm, well-organised office, a steady flow of support requests, and a strong culture of confidentiality.

A respectful, professional environment is the standard in Eastern Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Practically speaking, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Mdantsane site adheres to the standards expected of a responsible South African employer.

Working in Mdantsane

In addition, the role is based in Mdantsane, near the Port of Ngqura logistics hub. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Mdantsane and the broader Eastern Cape region.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Mdantsane, Eastern Cape.

Many candidates already living within reach of Mdantsane cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Mdantsane.

A Typical Day

Your day starts at the front of the business, ready to greet visitors, answer the switchboard and make sure the leadership diaries are in order. Through the morning you balance calls, couriers, capturing data and supporting projects with neat, accurate work. After lunch, you might be preparing minutes from a board pack, helping HR onboard a new starter, or chasing a courier across town. By close of day, every desk you support knows you have it covered, and the office is set up for a calm, productive tomorrow.

Beyond that, the Mdantsane office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Mdantsane.

In addition, the rhythm rewards people who plan ahead but also pivot quickly when Eastern Cape operations throw up the unexpected.

Why Join Us

Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Mdantsane contributes to real outcomes for clients and colleagues across the administration jobs space in Eastern Cape.

Notably, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Mdantsane keep progressing.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Eastern Cape.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Mdantsane teams.

Diversity and Inclusion

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Mdantsane.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Eastern Cape.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Mdantsane.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Growing With Us

Career progression here is real, not a slogan. The administration jobs space in Mdantsane offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in Eastern Cape.

Crucially, internal mobility is encouraged. People who start in Mdantsane have moved into roles in other branches, specialist functions and project teams across Eastern Cape.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Mdantsane team member.

Your Role

• Coordinate office supplies, courier bookings and facilities requests
• Update intranet pages, notice boards and internal directories
• Provide administrative support to projects and special initiatives
• Liaise with suppliers, contractors and service providers
• Track and report on departmental KPIs through standard templates
• Process invoices, requisitions and expense claims for approval
• Maintain a tidy, professional reception and meeting-room environment
• Manage diaries, meetings and travel logistics for the leadership team

Who We’re Looking For

• Strong proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
• Relevant administrative or office management qualification (advantageous)
• Reliable, punctual and committed to high service standards
• Discretion when handling confidential and POPIA-sensitive information
• Experience supporting senior managers is an advantage
• Strong organisational skills and the ability to multitask

Beyond that, if your CV speaks to the points above, this role is worth a closer look.