Office Administrator

A Office Administrator is needed in Westville. The role focuses on consistent delivery, accurate work and clear communication across the KwaZulu-Natal operation.

About This Position

The Office Administrator vacancy forms part of how the Westville branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the administration jobs side of the business moving forward.

Importantly, the role suits a candidate who values consistency and clear communication. The Westville operation runs on accurate work, steady relationships and a genuine respect for the people in the team.

Internal documentation, process notes and shared playbooks make it easier for the Office Administrator to step into the administration jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

What We Offer

You will join a team that values respectful collaboration, honest feedback and shared wins. The Westville colleagues take pride in supporting one another and in doing the administration jobs side of the business properly, day in and day out.

Practically speaking, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Day in the Life

Your day starts at the front of the business, ready to greet visitors, answer the switchboard and make sure the leadership diaries are in order. Through the morning you balance calls, couriers, capturing data and supporting projects with neat, accurate work. After lunch, you might be preparing minutes from a board pack, helping HR onboard a new starter, or chasing a courier across town. By close of day, every desk you support knows you have it covered, and the office is set up for a calm, productive tomorrow.

Notably, the rhythm rewards people who plan ahead but also pivot quickly when KwaZulu-Natal operations throw up the unexpected.

Notably, the Westville office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Your Role

• Answer incoming calls and route enquiries to the correct department
• Maintain visitor registers and ensure compliance with access protocols
• Capture data accurately into internal systems and registers
• Maintain a tidy, professional reception and meeting-room environment
• Update intranet pages, notice boards and internal directories
• Track and report on departmental KPIs through standard templates

Essential Criteria

• Contactable references may be requested during the hiring process
• Professional, courteous manner with strong customer-service orientation
• Discretion when handling confidential and POPIA-sensitive information
• 1-3 years’ experience in an administrative or front-office role
• Good written and verbal communication skills appropriate to the role
• Relevant administrative or office management qualification (advantageous)
• Strong organisational skills and the ability to multitask

If most of these boxes are ticked, you are encouraged to put your name forward.