Work-Force
Applications are warmly invited for a Medical Records Clerk role based in Butterworth. We welcome candidates from every background across Eastern Cape who are ready to grow with us.
About This Position
An experienced Medical Records Clerk is needed to support operations in Butterworth. The role forms part of how the business keeps its health jobs portfolio strong in Eastern Cape.
The organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Medical Records Clerk taking on this position.
Internal documentation, process notes and shared playbooks make it easier for the Medical Records Clerk to step into the health jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the health jobs group in Butterworth.
The Environment
Equally, the environment is clinical, regulated and patient-centred. Shift work, infection control protocols and clear scope-of-practice boundaries are part of every working day.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Butterworth site adheres to the standards expected of a responsible South African employer.
A respectful, professional environment is the standard in Eastern Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Beyond that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Working in Butterworth
Butterworth continues to grow as an employment hub in Eastern Cape, with in the growing Buffalo City Metro. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.
Many candidates already living within reach of Butterworth cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Butterworth.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Butterworth, Eastern Cape.
Our Commitment to Transformation
Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Eastern Cape, and recruitment is fair, transparent and aligned with the EE Act.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Butterworth.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Eastern Cape.
What We Offer
Equally, the company invests in the people who join it. From structured onboarding to ongoing skills development, you will find clear paths to grow your career in health jobs from your base in Butterworth. Many colleagues across Eastern Cape have moved into senior roles after starting in positions just like this one.
Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Eastern Cape.
Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Butterworth teams.
Importantly, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Butterworth keep progressing.
Growing With Us
Career progression here is real, not a slogan. The health jobs space in Butterworth offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in Eastern Cape.
On top of that, internal mobility is encouraged. People who start in Butterworth have moved into roles in other branches, specialist functions and project teams across Eastern Cape.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Butterworth team member.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
What You’ll Be Doing
- Liaise with medical aids and process pre-authorisations where required
- Operate and care for clinical equipment in line with manufacturer guidelines
- Administer prescribed medications and document treatments accurately
- Manage stock levels of consumables and report shortages timeously
- Support quality improvement audits and clinical governance reviews
- Monitor vital signs and escalate clinical concerns to the attending clinician
- Provide compassionate, patient-centred care in line with scope of practice
Essential Criteria
- BLS, ACLS or PALS certification where applicable to the role
- Willingness to work shifts, weekends and public holidays as required
- Strong patient-centred communication and interpersonal skills
- Computer literacy and experience with electronic health records
- Commitment to ongoing CPD and clinical learning
- Up-to-date immunisations as required by occupational health policy
- Relevant clinical qualification from a recognised institution
Candidates who meet most of these criteria are welcome to be considered for the role.