Work-Force
A Medical Records Clerk is needed in Phuthaditjhaba. The role focuses on consistent delivery, accurate work and clear communication across the Free State operation.
About This Position
This Medical Records Clerk role sits within the health jobs function in Phuthaditjhaba. It offers a defined scope, clear measures of success, and the support of an experienced team across Free State.
The role suits a candidate who values consistency and clear communication. The Phuthaditjhaba operation runs on accurate work, steady relationships and a genuine respect for the people in the team.
Quality is everyone’s job. Whether the Medical Records Clerk is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Free State is consistently high and consistently fair.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the health jobs group in Phuthaditjhaba.
Why This Role
Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Phuthaditjhaba contributes to real outcomes for clients and colleagues across the health jobs space in Free State.
Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Phuthaditjhaba teams.
Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Free State.
Practically speaking, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Phuthaditjhaba keep progressing.
Your Future Here
Career progression here is real, not a slogan. The health jobs space in Phuthaditjhaba offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in Free State.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Phuthaditjhaba team member.
Internal mobility is encouraged. People who start in Phuthaditjhaba have moved into roles in other branches, specialist functions and project teams across Free State.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Equal Opportunity
On top of that, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Free State.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Phuthaditjhaba.
Working in Phuthaditjhaba
Working in Phuthaditjhaba means a place within the Maluti-A-Phofung logistics node, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Free State region, and the Phuthaditjhaba office benefits from those long-standing connections.
Many candidates already living within reach of Phuthaditjhaba cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Free State economy.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Phuthaditjhaba.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Phuthaditjhaba, Free State.
What Your Day Looks Like
You start your shift with a thorough handover, picking up patient histories, treatment plans and any concerns from the previous team. The morning is paced but purposeful — vital signs, medication rounds, bedside conversations — and you’re constantly switching between clinical tasks and the very human work of reassuring patients and families. Multi-disciplinary rounds give you a chance to advocate for your patients, and by the time you hand over again, you have done meaningful work that makes a real difference to the people in your care.
Practically speaking, the Phuthaditjhaba office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
Practically speaking, the rhythm rewards people who plan ahead but also pivot quickly when Free State operations throw up the unexpected.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Phuthaditjhaba.
Key Responsibilities
- Manage stock levels of consumables and report shortages timeously
- Mentor student nurses and junior staff during their rotations
- Respond appropriately to medical emergencies and code calls
- Support quality improvement audits and clinical governance reviews
- Support infection prevention and control protocols across the unit
- Monitor vital signs and escalate clinical concerns to the attending clinician
- Participate in multi-disciplinary ward rounds and care planning
Essential Criteria
- Working knowledge of POPIA as it applies to patient information
- BLS, ACLS or PALS certification where applicable to the role
- Clear criminal record verified through approved screening
- Empathy, integrity and respect for patient dignity
- Proven clinical experience appropriate to the level advertised
Crucially, if most of these boxes are ticked, you are encouraged to put your name forward.