Control Room Operator

The organisation is recruiting a Control Room Operator for its Komatipoort operation. The role forms part of a wider legal and security jobs portfolio across Mpumalanga.

About This Position

On top of that, the organisation is investing in its Komatipoort operation, and this Control Room Operator position reflects that commitment. The successful candidate will work across the legal and security jobs function and contribute to the wider Mpumalanga business.

On top of that, the role suits a candidate who values consistency and clear communication. The Komatipoort operation runs on accurate work, steady relationships and a genuine respect for the people in the team.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Komatipoort teams, and the new Control Room Operator will feel that from the first week.

Quality is everyone’s job. Whether the Control Room Operator is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Mpumalanga is consistently high and consistently fair.

Why Join Us

You will join a team that values respectful collaboration, honest feedback and shared wins. The Komatipoort colleagues take pride in supporting one another and in doing the legal and security jobs side of the business properly, day in and day out.

Equally, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Komatipoort keep progressing.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Komatipoort teams.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Mpumalanga.

Your Team

Importantly, you will join a tight-knit, collaborative team that knows the legal and security jobs side of the business inside out. The Komatipoort group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Notably, the team mix in Komatipoort reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Equal Opportunity

Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Mpumalanga, and recruitment is fair, transparent and aligned with the EE Act.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Komatipoort.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Mpumalanga.

What Your Day Looks Like

Your day is built on focus and detail. You work through matter files or post lists, review evidence or contracts and check that every required record is in place. Communication with site teams, attorneys, clients or SAPS is constant, and you keep your reports factual, precise and timely. When something out of the ordinary happens, you respond calmly and follow procedure, knowing that good documentation today protects the business tomorrow.

In addition, the Komatipoort office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Crucially, the rhythm rewards people who plan ahead but also pivot quickly when Mpumalanga operations throw up the unexpected.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Komatipoort.

Where You’ll Work

Crucially, the environment is process-driven and regulation-aware. Whether you are at a desk or on site, attention to detail, calm conduct and accurate reporting are non-negotiable.

In addition, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

A respectful, professional environment is the standard in Mpumalanga. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Komatipoort site adheres to the standards expected of a responsible South African employer.

What You’ll Be Doing

• Coordinate with SAPS and emergency services during incidents
• Conduct legal research and prepare opinions for the legal team
• Compile accurate occurrence books and incident reports
• Liaise with the Sheriff, Master’s Office and external counsel
• Support investigations into theft, fraud and policy breaches
• Track legal and regulatory changes and advise the business on impact
• Monitor CCTV systems and respond to alarms and incidents

Minimum Requirements

• Sound understanding of POPIA and applicable legal frameworks
• Sound ethical judgement and ability to maintain confidentiality
• Excellent attention to detail when reviewing documents and evidence
• Strong written and verbal communication skills
• Willingness to work shifts, weekends and public holidays as required
• Commitment to ongoing professional development and refresher training

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.