Work-Force
Whether you are a seasoned Medical Records Clerk or stepping into the role for the first time, there is space for you in King William’s Town. The team hires on merit and across communities in Eastern Cape.
About This Position
This Medical Records Clerk role sits within the health jobs function in King William’s Town. It offers a defined scope, clear measures of success, and the support of an experienced team across Eastern Cape.
Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.
Stakeholders for this position include line managers, peers across the health jobs team and trusted external partners. Building those relationships early makes the next twelve months in King William’s Town much easier.
Quality is everyone’s job. Whether the Medical Records Clerk is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Eastern Cape is consistently high and consistently fair.
Career Growth
Beyond that, this role can grow with you. Strong performers in the health jobs team in King William’s Town have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Internal mobility is encouraged. People who start in King William’s Town have moved into roles in other branches, specialist functions and project teams across Eastern Cape.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every King William’s Town team member.
Your Workplace
The environment is clinical, regulated and patient-centred. Shift work, infection control protocols and clear scope-of-practice boundaries are part of every working day.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the King William’s Town site adheres to the standards expected of a responsible South African employer.
Crucially, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
A respectful, professional environment is the standard in Eastern Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Your Team
Practically speaking, the team you will be working with is fast-paced and energetic. Things move quickly across the King William’s Town office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Eastern Cape operations get busy.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Equally, the team mix in King William’s Town reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Based in King William’s Town
Working in King William’s Town means a place within the Coega Industrial Development Zone, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Eastern Cape region, and the King William’s Town office benefits from those long-standing connections.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in King William’s Town, Eastern Cape.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around King William’s Town.
Many candidates already living within reach of King William’s Town cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.
Key Responsibilities
- Support infection prevention and control protocols across the unit
- Provide compassionate, patient-centred care in line with scope of practice
- Operate and care for clinical equipment in line with manufacturer guidelines
- Manage stock levels of consumables and report shortages timeously
- Maintain accurate clinical records in line with SANC and POPIA
Candidate Profile
- Up-to-date immunisations as required by occupational health policy
- Empathy, integrity and respect for patient dignity
- BLS, ACLS or PALS certification where applicable to the role
- Working knowledge of POPIA as it applies to patient information
- Demonstrated ability to work in multi-disciplinary teams
Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.