Medical Records Clerk

Work-Force

Bring your skills as a Medical Records Clerk to Pinetown and join a team that moves fast. This KwaZulu-Natal role is one to watch.

About This Position

This Medical Records Clerk role sits within the health jobs function in Pinetown. It offers a defined scope, clear measures of success, and the support of an experienced team across KwaZulu-Natal.

The successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Pinetown team on trust, and the Medical Records Clerk role will feel that from week one.

Quality is everyone’s job. Whether the Medical Records Clerk is processing a transaction, supporting a colleague or handling a customer query, the standard expected in KwaZulu-Natal is consistently high and consistently fair.

Stakeholders for this position include line managers, peers across the health jobs team and trusted external partners. Building those relationships early makes the next twelve months in Pinetown much easier.

Diversity and Inclusion

Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across KwaZulu-Natal, and recruitment is fair, transparent and aligned with the EE Act.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Pinetown.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across KwaZulu-Natal.

Your Future Here

Career progression here is real, not a slogan. The health jobs space in Pinetown offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in KwaZulu-Natal.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Internal mobility is encouraged. People who start in Pinetown have moved into roles in other branches, specialist functions and project teams across KwaZulu-Natal.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Pinetown team member.

Working in Pinetown

Working in Pinetown means a place along the lush KZN North Coast, with a steady flow of activity and a strong local economy. The team has built solid relationships across the KwaZulu-Natal region, and the Pinetown office benefits from those long-standing connections.

Many candidates already living within reach of Pinetown cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Pinetown.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Pinetown, KwaZulu-Natal.

A Typical Day

You start your shift with a thorough handover, picking up patient histories, treatment plans and any concerns from the previous team. The morning is paced but purposeful — vital signs, medication rounds, bedside conversations — and you’re constantly switching between clinical tasks and the very human work of reassuring patients and families. Multi-disciplinary rounds give you a chance to advocate for your patients, and by the time you hand over again, you have done meaningful work that makes a real difference to the people in your care.

In addition, the Pinetown office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Pinetown.

Importantly, the rhythm rewards people who plan ahead but also pivot quickly when KwaZulu-Natal operations throw up the unexpected.

Your Team

On top of that, the team you will be working with is fast-paced and energetic. Things move quickly across the Pinetown office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when KwaZulu-Natal operations get busy.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Equally, the team mix in Pinetown reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

What You’ll Be Doing

  • Mentor student nurses and junior staff during their rotations
  • Participate in multi-disciplinary ward rounds and care planning
  • Operate and care for clinical equipment in line with manufacturer guidelines
  • Manage stock levels of consumables and report shortages timeously
  • Monitor vital signs and escalate clinical concerns to the attending clinician
  • Maintain accurate clinical records in line with SANC and POPIA
  • Educate patients and families on treatment plans and self-care

What You’ll Need

  • Computer literacy and experience with electronic health records
  • BLS, ACLS or PALS certification where applicable to the role
  • Proven clinical experience appropriate to the level advertised
  • Commitment to ongoing CPD and clinical learning
  • Willingness to work shifts, weekends and public holidays as required

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.

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