Work-Force
Whether you are an experienced Medical Records Clerk or stepping into the role for the first time, there is space for you in Ladysmith. The team hires on merit and across communities in KwaZulu-Natal.
About This Position
This Medical Records Clerk role sits within the health jobs function in Ladysmith. It offers a defined scope, clear measures of success, and the support of an experienced team across KwaZulu-Natal.
The organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Medical Records Clerk taking on this position.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Ladysmith teams, and the new Medical Records Clerk will feel that from the first week.
Quality is everyone’s job. Whether the Medical Records Clerk is processing a transaction, supporting a colleague or handling a customer query, the standard expected in KwaZulu-Natal is consistently high and consistently fair.
Our Commitment to Transformation
Equally, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across KwaZulu-Natal, and recruitment is intended to be fair and transparent.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
In addition, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for KwaZulu-Natal.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Ladysmith.
What We Offer
Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Ladysmith contributes to real outcomes for clients and colleagues across the health jobs space in KwaZulu-Natal.
Career development may be available depending on the role, business needs and the hiring organisation’s policies.
Notably, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
Crucially, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.
Meet the Team
You will join a tight-knit, collaborative team that knows the health jobs side of the business inside out. The Ladysmith group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Importantly, the team structure and working relationships for this role in Ladysmith will be explained during the hiring process.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Where You’ll Work
Practically speaking, the environment is clinical, regulated and patient-centred. Shift work, infection control protocols and clear scope-of-practice boundaries are part of every working day.
Beyond that, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in KwaZulu-Natal.
Beyond that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Ladysmith site adheres to the standards expected of a responsible South African employer.
Key Outputs
- Monitor vital signs and escalate clinical concerns to the attending clinician
- Support infection prevention and control protocols across the unit
- Liaise with medical aids and process pre-authorisations where required
- Provide compassionate, patient-centred care in line with scope of practice
- Administer prescribed medications and document treatments accurately
- Participate in multi-disciplinary ward rounds and care planning
- Maintain accurate clinical records in line with SANC and POPIA
Who We’re Looking For
- Proven clinical experience appropriate to the level advertised
- Relevant clinical qualification from a recognised institution
- BLS, ACLS or PALS certification where applicable to the role
- Any checks required by law or the specific duties will be explained during the hiring process
- Working knowledge of POPIA as it applies to patient information
Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.