Medical Records Clerk

A vacancy has been confirmed for a Medical Records Clerk based in Pinetown, KwaZulu-Natal. The successful candidate will join an established team within the health jobs function.

What This Role Involves

The organisation is investing in its Pinetown operation, and this Medical Records Clerk position reflects that commitment. The successful candidate will work across the health jobs function and contribute to the wider KwaZulu-Natal business.

In addition, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Medical Records Clerk taking on this position.

In addition, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Pinetown also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Stakeholders for this position include line managers, peers across the health jobs team and trusted external partners. Building those relationships early makes the next twelve months in Pinetown much easier.

Internal documentation, process notes and shared playbooks make it easier for the Medical Records Clerk to step into the health jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Your Workplace

Importantly, the environment is clinical, regulated and patient-centred. Shift work, infection control protocols and clear scope-of-practice boundaries are part of every working day.

Crucially, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in KwaZulu-Natal.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Pinetown site adheres to the standards expected of a responsible South African employer.

Practically speaking, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Based in Pinetown

Working in Pinetown means a place minutes from King Shaka International Airport, with a steady flow of activity and a strong local economy. The team has built solid relationships across the KwaZulu-Natal region, and the Pinetown office benefits from those long-standing connections.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Pinetown.

Many candidates already living within reach of Pinetown cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Pinetown, KwaZulu-Natal.

What Your Day Looks Like

You start your shift with a thorough handover, picking up patient histories, treatment plans and any concerns from the previous team. The morning is paced but purposeful — vital signs, medication rounds, bedside conversations — and you’re constantly switching between clinical tasks and the very human work of reassuring patients and families. Multi-disciplinary rounds give you a chance to advocate for your patients, and by the time you hand over again, you have done meaningful work that makes a real difference to the people in your care.

Importantly, the rhythm rewards people who plan ahead but also pivot quickly when KwaZulu-Natal operations throw up the unexpected.

Importantly, the Pinetown office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Pinetown.

Your Team

In addition, the team you will be working with is fast-paced and energetic. Things move quickly across the Pinetown office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when KwaZulu-Natal operations get busy.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Notably, the team structure and working relationships for this role in Pinetown will be explained during the hiring process.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Why Join Us

Importantly, the hiring organisation may provide onboarding or skills development for this health jobs role in Pinetown; the available support will be confirmed in the final vacancy details for KwaZulu-Natal.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Equally, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Importantly, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Our Commitment to Transformation

Practically speaking, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across KwaZulu-Natal, and recruitment is intended to be fair and transparent.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Pinetown.

Practically speaking, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for KwaZulu-Natal.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Daily Duties

• Maintain accurate clinical records in line with SANC and POPIA
• Support infection prevention and control protocols across the unit
• Mentor student nurses and junior staff during their rotations
• Operate and care for clinical equipment in line with manufacturer guidelines
• Maintain a clean, safe and welcoming clinical environment
• Respond appropriately to medical emergencies and code calls
• Participate in multi-disciplinary ward rounds and care planning
• Administer prescribed medications and document treatments accurately

Minimum Requirements

• Current registration with SANC or relevant professional body
• Strong patient-centred communication and interpersonal skills
• Willingness to work shifts, weekends and public holidays as required
• Demonstrated ability to work in multi-disciplinary teams
• Proven clinical experience appropriate to the level advertised

If your CV speaks to the points above, this role is worth a closer look.