Work-Force
Bring your skills as a Medical Records Clerk to Phuthaditjhaba and join a team that moves fast. This Free State role is one to watch.
About This Position
The Medical Records Clerk position is part of an ongoing recruitment drive across Free State. The brief has been shaped carefully, with a focus on delivery in Phuthaditjhaba and across the health jobs space.
Equally, the successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Phuthaditjhaba team on trust, and the Medical Records Clerk role will feel that from week one.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the health jobs group in Phuthaditjhaba.
Quality is everyone’s job. Whether the Medical Records Clerk is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Free State is consistently high and consistently fair.
Day in the Life
You start your shift with a thorough handover, picking up patient histories, treatment plans and any concerns from the previous team. The morning is paced but purposeful — vital signs, medication rounds, bedside conversations — and you’re constantly switching between clinical tasks and the very human work of reassuring patients and families. Multi-disciplinary rounds give you a chance to advocate for your patients, and by the time you hand over again, you have done meaningful work that makes a real difference to the people in your care.
In addition, the rhythm rewards people who plan ahead but also pivot quickly when Free State operations throw up the unexpected.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Phuthaditjhaba.
Importantly, the Phuthaditjhaba office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
Our Commitment to Transformation
Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Free State, and recruitment is fair, transparent and aligned with the EE Act.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Free State.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Phuthaditjhaba.
Based in Phuthaditjhaba
Notably, the role is based in Phuthaditjhaba, within the Maluti-A-Phofung logistics node. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Phuthaditjhaba and the broader Free State region.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Phuthaditjhaba.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Phuthaditjhaba, Free State.
Many candidates already living within reach of Phuthaditjhaba cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Free State economy.
The Environment
On top of that, the environment is clinical, regulated and patient-centred. Shift work, infection control protocols and clear scope-of-practice boundaries are part of every working day.
A respectful, professional environment is the standard in Free State. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Phuthaditjhaba site adheres to the standards expected of a responsible South African employer.
Practically speaking, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Your Team
Crucially, you will join a tight-knit, collaborative team that knows the health jobs side of the business inside out. The Phuthaditjhaba group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Importantly, the team mix in Phuthaditjhaba reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Key Outputs
- Educate patients and families on treatment plans and self-care
- Participate in multi-disciplinary ward rounds and care planning
- Mentor student nurses and junior staff during their rotations
- Operate and care for clinical equipment in line with manufacturer guidelines
- Respond appropriately to medical emergencies and code calls
Who We’re Looking For
- Up-to-date immunisations as required by occupational health policy
- Strong infection prevention and control awareness
- Sound clinical judgement and ability to work calmly under pressure
- Willingness to work shifts, weekends and public holidays as required
- Clear criminal record verified through approved screening
- Commitment to ongoing CPD and clinical learning
- Proven clinical experience appropriate to the level advertised
Practically speaking, if most of these boxes are ticked, you are encouraged to put your name forward.