Medical Receptionist

A Medical Receptionist is needed in East London. The role focuses on consistent delivery, accurate work and clear communication across the Eastern Cape operation.

The Role

The organisation is investing in its East London operation, and this Medical Receptionist position reflects that commitment. The successful candidate will work across the health jobs function and contribute to the wider Eastern Cape business.

Crucially, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Medical Receptionist taking on this position.

Importantly, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in East London also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Stakeholders for this position include line managers, peers across the health jobs team and trusted external partners. Building those relationships early makes the next twelve months in East London much easier.

Your Workplace

Notably, the environment is clinical, regulated and patient-centred. Shift work, infection control protocols and clear scope-of-practice boundaries are part of every working day.

Notably, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the East London site adheres to the standards expected of a responsible South African employer.

Importantly, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Eastern Cape.

About the Team

Notably, the team you will be working with is fast-paced and energetic. Things move quickly across the East London office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Eastern Cape operations get busy.

Notably, the team structure and working relationships for this role in East London will be explained during the hiring process.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Why Join Us

Practically speaking, the hiring organisation may provide onboarding or skills development for this health jobs role in East London; the available support will be confirmed in the final vacancy details for Eastern Cape.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

On top of that, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Crucially, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Working in East London

Working in East London means a place close to the East London Industrial Park, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Eastern Cape region, and the East London office benefits from those long-standing connections.

Candidates should review the listed location, schedule and travel requirements before applying for this role in East London, Eastern Cape.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around East London.

Many candidates already living within reach of East London cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.

Our Commitment to Transformation

Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in East London.

Beyond that, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in East London.

Beyond that, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Eastern Cape.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Key Outputs

• Operate and care for clinical equipment in line with manufacturer guidelines
• Maintain a clean, safe and welcoming clinical environment
• Monitor vital signs and escalate clinical concerns to the attending clinician
• Manage stock levels of consumables and report shortages timeously
• Liaise with medical aids and process pre-authorisations where required
• Support infection prevention and control protocols across the unit
• Respond appropriately to medical emergencies and code calls

Minimum Requirements

• Relevant clinical qualification from a recognised institution
• Strong patient-centred communication and interpersonal skills
• Working knowledge of POPIA as it applies to patient information
• Demonstrated ability to work in multi-disciplinary teams
• Strong infection prevention and control awareness
• Computer literacy and experience with electronic health records

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.