Work-Force
Applications are warmly invited for a Loss Prevention Officer role based in Butterworth. We welcome candidates from every background across Eastern Cape who are ready to grow with us.
Overview
An experienced Loss Prevention Officer is needed to support operations in Butterworth. The role forms part of how the business keeps its retail jobs portfolio strong in Eastern Cape.
The organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Loss Prevention Officer taking on this position.
Quality is everyone’s job. Whether the Loss Prevention Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Eastern Cape is consistently high and consistently fair.
Stakeholders for this position include line managers, peers across the retail jobs team and trusted external partners. Building those relationships early makes the next twelve months in Butterworth much easier.
Your Workplace
Crucially, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.
Crucially, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Butterworth site adheres to the standards expected of a responsible South African employer.
A respectful, professional environment is the standard in Eastern Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Our Commitment to Transformation
Beyond that, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Butterworth.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Eastern Cape.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Your Future Here
This role can grow with you. Strong performers in the retail jobs team in Butterworth have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Internal mobility is encouraged. People who start in Butterworth have moved into roles in other branches, specialist functions and project teams across Eastern Cape.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Butterworth team member.
Based in Butterworth
Working in Butterworth means a place near the Mthatha regional service centre, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Eastern Cape region, and the Butterworth office benefits from those long-standing connections.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Butterworth, Eastern Cape.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Butterworth.
Many candidates already living within reach of Butterworth cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.
Your Role
- Monitor shrinkage indicators and flag suspicious activity
- Prepare daily, weekly and monthly sales reports for the store manager
- Assist with receiving deliveries and verifying goods against invoices
- Respond to customer queries, complaints and product returns
- Promote loyalty programmes and capture customer information lawfully
- Maintain visual merchandising standards on the sales floor
- Keep the store, change rooms and stockroom clean and organised
- Ensure compliance with health, safety and consumer protection regulations
Who We’re Looking For
- Willingness to work public holidays and end-of-month peaks
- A clear criminal record verified through approved screening providers
- Ability to work as part of a team in a fast-paced retail environment
- Strong verbal communication skills in English; second language an advantage
- Matric / National Senior Certificate (Grade 12)
Crucially, if your CV speaks to the points above, this role is worth a closer look.