Work-Force
The organisation is recruiting a Loss Prevention Officer for its Kathu operation. The role forms part of a wider retail jobs portfolio across Northern Cape.
Overview
This Loss Prevention Officer role has been briefed against a clear set of outcomes for Kathu. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the retail jobs pipeline across Northern Cape.
Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.
Internal documentation, process notes and shared playbooks make it easier for the Loss Prevention Officer to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
Equal Opportunity
Equally, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Kathu.
Your Team
You will join a tight-knit, collaborative team that knows the retail jobs side of the business inside out. The Kathu group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Your Role
- Monitor shrinkage indicators and flag suspicious activity
- Support stock counts and assist with cycle-count investigations
- Maintain visual merchandising standards on the sales floor
- Respond to customer queries, complaints and product returns
- Replenish stock and rotate displays in line with promotional cycles
- Keep the store, change rooms and stockroom clean and organised
Candidate Profile
- Visual merchandising flair or formal training is an advantage
- Clear verbal communication skills appropriate to the role; additional languages are an advantage
- Numerate and accurate, with attention to detail on cash-ups
- Customer-first mindset with a friendly, approachable manner
- Willingness to work public holidays and end-of-month peaks
- Matric / National Senior Certificate (Grade 12)
- Minimum of 1-2 years’ experience in a customer-facing retail role
Candidates who meet most of these criteria are welcome to be considered for the role.