Loss Prevention Officer

A Loss Prevention Officer is needed in Virginia. The role focuses on consistent delivery, accurate work and clear communication across the Free State operation.

Overview

The Loss Prevention Officer position is part of an ongoing recruitment drive across Free State. The brief has been shaped carefully, with a focus on delivery in Virginia and across the retail jobs space.

Communication runs both ways. Managers across the retail jobs team in Free State make time for one-to-ones, and people are expected to speak up early when something needs attention.

Stakeholders for this position include line managers, peers across the retail jobs team and trusted external partners. Building those relationships early makes the next twelve months in Virginia much easier.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Virginia.

Internal documentation, process notes and shared playbooks make it easier for the Loss Prevention Officer to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

About the Team

Importantly, the team you will be working with is fast-paced and energetic. Things move quickly across the Virginia office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Free State operations get busy.

Practically speaking, the team structure and working relationships for this role in Virginia will be explained during the hiring process.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

What Your Day Looks Like

Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.

Importantly, the rhythm rewards people who plan ahead but also pivot quickly when Free State operations throw up the unexpected.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Virginia.

On top of that, the Virginia office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Our Commitment to Transformation

Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Virginia.

Beyond that, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Free State.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Crucially, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Virginia.

Your Workplace

Crucially, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

Practically speaking, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Free State.

In addition, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Virginia site adheres to the standards expected of a responsible South African employer.

Why This Role

You will join a team that values respectful collaboration, honest feedback and shared wins. The Virginia colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.

Practically speaking, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Practically speaking, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

About Virginia

Beyond that, the role is based in Virginia, near the Sasolburg industrial complex. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Virginia and the broader Free State region.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Virginia.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Virginia, Free State.

Many candidates already living within reach of Virginia cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Free State economy.

Core Functions

• Greet customers and provide a friendly, helpful in-store experience
• Prepare daily, weekly and monthly sales reports for the store manager
• Keep the store, change rooms and stockroom clean and organised
• Promote loyalty programmes and capture customer information lawfully
• Monitor shrinkage indicators and flag suspicious activity

What You’ll Need

• Comfortable operating point-of-sale systems and handling cash
• Experience with stock counting and basic inventory principles
• Honest, dependable and security-aware in line with shrinkage controls
• Any checks required by law or the specific duties will be explained during the hiring process
• Ability to work as part of a team in a fast-paced retail environment
• Customer-first mindset with a friendly, approachable manner

If most of these boxes are ticked, you are encouraged to put your name forward.