Lodge Manager

Step into a Lodge Manager role in Mossel Bay and make your mark across Western Cape. The team is hiring now and wants to hear from sharp, committed candidates.

Overview

The Lodge Manager position is part of an ongoing recruitment drive across Western Cape. The brief has been shaped carefully, with a focus on delivery in Mossel Bay and across the hospitality jobs space.

Communication runs both ways. Managers across the hospitality jobs team in Western Cape make time for one-to-ones, and people are expected to speak up early when something needs attention.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the hospitality jobs group in Mossel Bay.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Mossel Bay teams, and the new Lodge Manager will feel that from the first week.

Why Join Us

Crucially, the hiring organisation may provide onboarding or skills development for this hospitality jobs role in Mossel Bay; the available support will be confirmed in the final vacancy details for Western Cape.

Equally, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Notably, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Your Team

You will join a tight-knit, collaborative team that knows the hospitality jobs side of the business inside out. The Mossel Bay group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Importantly, the team structure and working relationships for this role in Mossel Bay will be explained during the hiring process.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Based in Mossel Bay

Working in Mossel Bay means a place near the V&A Waterfront precinct, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Western Cape region, and the Mossel Bay office benefits from those long-standing connections.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Mossel Bay, Western Cape.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Mossel Bay.

Many candidates already living within reach of Mossel Bay cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Western Cape economy.

Equal Opportunity

Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Mossel Bay.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Practically speaking, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Mossel Bay.

Importantly, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Western Cape.

Career Growth

This role can grow with you. Strong performers in the hospitality jobs team in Mossel Bay have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Internal mobility is encouraged. People who start in Mossel Bay have moved into roles in other branches, specialist functions and project teams across Western Cape.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Mossel Bay team member.

Core Functions

• Welcome guests warmly and ensure a smooth check-in and check-out experience
• Set up rooms, function venues and outlets ahead of guest arrivals
• Drive guest satisfaction scores and online review ratings
• Take orders accurately and deliver food and beverages to standard
• Maintain the required hygiene and uniform standards in line with safety and service policy during all shifts
• Promote menu items, daily specials and loyalty programmes

Essential Criteria

• Ability to remain calm and gracious under pressure
• Contactable references may be requested during the hiring process
• Ability to work shifts, weekends and public holidays
• Matric / National Senior Certificate (Grade 12)
• Team player who can work collaboratively across departments
• Genuine passion for hospitality, food and creating memorable experiences
• Good verbal communication skills needed for guest service; additional languages are an advantage

If most of these boxes are ticked, you are encouraged to put your name forward.