Work-Force
Looking for your next move as a Lodge Manager in Gqeberha? A role has just opened that gives you real responsibility and a clear path forward in Eastern Cape.
Overview
This Lodge Manager role has been briefed against a clear set of outcomes for Gqeberha. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the hospitality jobs pipeline across Eastern Cape.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Gqeberha team.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Gqeberha teams, and the new Lodge Manager will feel that from the first week.
Equal Opportunity
The organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
On top of that, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Eastern Cape.
A Typical Day
Your shift usually starts with a brief from the duty manager, a quick station check and a look at the day’s bookings or specials. As guests arrive, you slip into a steady rhythm — warm welcomes, accurate orders and seamless coordination with the kitchen and bar. Service peaks demand calm focus and tight teamwork, and quieter moments are spent resetting tables, polishing glassware or training a new starter. When the last guest leaves happy, you know you have delivered a memorable hospitality experience.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Gqeberha.
Beyond that, the rhythm rewards people who plan ahead but also pivot quickly when Eastern Cape operations throw up the unexpected.
Daily Duties
- Welcome guests warmly and ensure a smooth check-in and check-out experience
- Prepare and present food in line with kitchen recipes and standards
- Drive guest satisfaction scores and online review ratings
- Support events, banquets and conference operations
- Coordinate with kitchen, housekeeping and front-office teams
- Train casual staff on service standards and SOPs
- Maintain the required hygiene and uniform standards in line with safety and service policy during all shifts
Essential Criteria
- Genuine passion for hospitality, food and creating memorable experiences
- Strong customer service orientation and warm guest interaction
- 1-3 years’ experience in a similar hospitality environment
- Sound knowledge of food safety and HACCP principles
- Ability to remain calm and gracious under pressure
- Able to remain on duty for the essential standing and service tasks, with reasonable accommodation where applicable
- Team player who can work collaboratively across departments
If your CV speaks to the points above, this role is worth a closer look.