Work-Force
Posted recently. We believe great workplaces are built on great people. We are looking for a Lodge Manager in Cradock, and we encourage applicants from across Eastern Cape to consider this opportunity.
What This Role Involves
This Lodge Manager role has been briefed against a clear set of outcomes for Cradock. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the hospitality jobs pipeline across Eastern Cape.
Communication runs both ways. Managers across the hospitality jobs team in Eastern Cape make time for one-to-ones, and people are expected to speak up early when something needs attention.
The role has been written to be sustainable, not just busy. Strong output is expected, and managers in Cradock also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Your Future Here
Equally, this role can grow with you. Strong performers in the hospitality jobs team in Cradock have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Internal mobility is encouraged. People who start in Cradock have moved into roles in other branches, specialist functions and project teams across Eastern Cape.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Cradock team member.
Day in the Life
Your shift usually starts with a brief from the duty manager, a quick station check and a look at the day’s bookings or specials. As guests arrive, you slip into a steady rhythm — warm welcomes, accurate orders and seamless coordination with the kitchen and bar. Service peaks demand calm focus and tight teamwork, and quieter moments are spent resetting tables, polishing glassware or training a new starter. When the last guest leaves happy, you know you have delivered a memorable hospitality experience.
In addition, the Cradock office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
Notably, the rhythm rewards people who plan ahead but also pivot quickly when Eastern Cape operations throw up the unexpected.
What You’ll Be Doing
- Manage stock, breakages and consumables for your section
- Promote menu items, daily specials and loyalty programmes
- Support events, banquets and conference operations
- Prepare and present food in line with kitchen recipes and standards
- Respond promptly to guest requests, complaints and special needs
- Train casual staff on service standards and SOPs
What You’ll Need
- Relevant hospitality qualification or culinary diploma (advantageous)
- Contactable references may be requested during the hiring process
- Sound knowledge of food safety and HACCP principles
- Matric / National Senior Certificate (Grade 12)
- Good verbal communication skills needed for guest service; additional languages are an advantage
If your CV speaks to the points above, this role is worth a closer look.