Learning and Development Officer

Listing live now. We believe great workplaces are built on great people. We are looking for a Learning and Development Officer in Knysna, and we encourage applicants from across Western Cape to consider this opportunity.

About the Opportunity

This Learning and Development Officer role has been briefed against a clear set of outcomes for Knysna. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the hr jobs pipeline across Western Cape.

The successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Knysna team on trust, and the Learning and Development Officer role will feel that from week one.

Quality is everyone’s job. Whether the Learning and Development Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Western Cape is consistently high and consistently fair.

Internal documentation, process notes and shared playbooks make it easier for the Learning and Development Officer to step into the hr jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Stakeholders for this position include line managers, peers across the hr jobs team and trusted external partners. Building those relationships early makes the next twelve months in Knysna much easier.

Your Team

You will join a tight-knit, collaborative team that knows the hr jobs side of the business inside out. The Knysna group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Crucially, the team mix in Knysna reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Where You’ll Work

On top of that, the environment blends desk-based administrative work with frequent interactions across the business. Confidentiality, fairness and compliance underpin the work.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Knysna site adheres to the standards expected of a responsible South African employer.

A respectful, professional environment is the standard in Western Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Crucially, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Working in Knysna

Working in Knysna means a place close to the Stellenbosch agricultural belt, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Western Cape region, and the Knysna office benefits from those long-standing connections.

Many candidates already living within reach of Knysna cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Western Cape economy.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Knysna.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Knysna, Western Cape.

Why This Role

In addition, you will join a team that values respectful collaboration, honest feedback and shared wins. The Knysna colleagues take pride in supporting one another and in doing the hr jobs side of the business properly, day in and day out.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Western Cape.

Crucially, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Knysna keep progressing.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Knysna teams.

Your Future Here

Career progression here is real, not a slogan. The hr jobs space in Knysna offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in Western Cape.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Knysna team member.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

On top of that, internal mobility is encouraged. People who start in Knysna have moved into roles in other branches, specialist functions and project teams across Western Cape.

What Your Day Looks Like

Your day is people-shaped from the moment you log in. You move between recruitment screens, manager calls, payroll queries and the occasional sensitive conversation that needs your full attention. Mid-morning you might be running an onboarding session for new starters, and by the afternoon you’re back at your desk preparing EE or B-BBEE reports. Through it all, you balance compliance with care, making sure that policies are followed and people are heard.

Beyond that, the rhythm rewards people who plan ahead but also pivot quickly when Western Cape operations throw up the unexpected.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Knysna.

Crucially, the Knysna office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Diversity and Inclusion

Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Western Cape, and recruitment is fair, transparent and aligned with the EE Act.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Knysna.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Western Cape.

Core Functions

• Drive engagement, wellness and culture initiatives across sites
• Support organisational design, job evaluation and grading processes
• Maintain accurate employee records on the HRIS
• Manage end-to-end recruitment from briefing to onboarding
• Advise managers on application of the LRA, BCEA and EEA
• Coordinate performance management cycles and calibration sessions
• Manage benefits, pension or provident fund and medical aid administration

Essential Criteria

• Excellent written and verbal communication in English
• Experience supporting CCMA, disciplinary and grievance processes
• Coaching mindset with the ability to support line managers
• Strong stakeholder management and influencing skills
• Commitment to fairness, transformation and ethical conduct
• Hands-on experience with HRIS and payroll systems

Practically speaking, if most of these boxes are ticked, you are encouraged to put your name forward.