Work-Force
Step into a Kitchen Assistant role in Queenstown and make your mark across Eastern Cape. The team is hiring now and wants to hear from sharp, committed candidates.
About This Position
This Kitchen Assistant role has been briefed against a clear set of outcomes for Queenstown. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the hospitality jobs pipeline across Eastern Cape.
The organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Kitchen Assistant taking on this position.
Stakeholders for this position include line managers, peers across the hospitality jobs team and trusted external partners. Building those relationships early makes the next twelve months in Queenstown much easier.
The Environment
Notably, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.
Equally, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Queenstown site adheres to the standards expected of a responsible South African employer.
Diversity and Inclusion
Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Queenstown.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Eastern Cape.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Why This Role
Beyond that, the company invests in the people who join it. From structured onboarding to ongoing skills development, you will find clear paths to grow your career in hospitality jobs from your base in Queenstown. Many colleagues across Eastern Cape have moved into senior roles after starting in positions just like this one.
Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Queenstown teams.
Equally, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Queenstown keep progressing.
Your Role
- Take orders accurately and deliver food and beverages to standard
- Coordinate with kitchen, housekeeping and front-office teams
- Support events, banquets and conference operations
- Welcome guests warmly and ensure a smooth check-in and check-out experience
- Train casual staff on service standards and SOPs
- Prepare and present food in line with kitchen recipes and standards
- Respond promptly to guest requests, complaints and special needs
What You’ll Need
- Physically able to stand for long periods in a fast-paced environment
- 1-3 years’ experience in a similar hospitality environment
- Strong customer service orientation and warm guest interaction
- Team player who can work collaboratively across departments
- Sound knowledge of food safety and HACCP principles
- Genuine passion for hospitality, food and creating memorable experiences
Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.