Work-Force
An opportunity has arisen for a IT Support Technician in Port Shepstone. Suitably qualified candidates from across KwaZulu-Natal are invited to apply.
About This Position
This IT Support Technician role sits within the it jobs function in Port Shepstone. It offers a defined scope, clear measures of success, and the support of an experienced team across KwaZulu-Natal.
The successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Port Shepstone team on trust, and the IT Support Technician role will feel that from week one.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Port Shepstone teams, and the new IT Support Technician will feel that from the first week.
Beyond that, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Port Shepstone also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Diversity and Inclusion
Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Port Shepstone.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across KwaZulu-Natal.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Port Shepstone.
What Your Day Looks Like
Your day tends to start with a quick standup, where the team shares progress and surfaces blockers. From there, you settle into focused build time, breaking tickets into manageable chunks and pairing with colleagues when something gets thorny. Afternoons mix code reviews, planning discussions and the occasional production incident — everyone pulls together, fixes the issue and feeds the lessons back into the next sprint. By the time you sign off, you’ve shipped value, learned something new, and left clean code behind you.
Crucially, the Port Shepstone office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Port Shepstone.
Importantly, the rhythm rewards people who plan ahead but also pivot quickly when KwaZulu-Natal operations throw up the unexpected.
Your Workplace
Crucially, the environment is hybrid-friendly where the role allows, with collaborative tooling, modern source-control workflows and a strong emphasis on shared ownership of code and incidents.
Equally, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Port Shepstone site adheres to the standards expected of a responsible South African employer.
A respectful, professional environment is the standard in KwaZulu-Natal. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Working in Port Shepstone
Port Shepstone continues to grow as an employment hub in KwaZulu-Natal, with minutes from King Shaka International Airport. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.
Many candidates already living within reach of Port Shepstone cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Port Shepstone, KwaZulu-Natal.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Port Shepstone.
About the Team
You will join a tight-knit, collaborative team that knows the it jobs side of the business inside out. The Port Shepstone group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Beyond that, the team mix in Port Shepstone reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Your Role
- Automate repetitive operational tasks using scripts and tooling
- Write clean, testable code that follows the team’s coding standards
- Collaborate with product and design teams during sprint planning
- Investigate and resolve user-reported support tickets at L2 and L3
- Manage user access, identity and endpoint security across the estate
- Maintain technical documentation, architecture diagrams and runbooks
What You’ll Need
- Relevant IT qualification (degree, diploma or recognised certifications)
- Strong problem-solving skills and ability to debug complex systems
- Ability to mentor junior team members on best practices
- 2-5 years’ commercial software development experience
- Familiarity with CI/CD pipelines and infrastructure-as-code
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.