IT Support Technician

Applications are warmly invited for a IT Support Technician role based in Phalaborwa. We welcome candidates from every background across Limpopo who are ready to grow with us.

The Role

This IT Support Technician role has been briefed against a clear set of outcomes for Phalaborwa. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the it jobs pipeline across Limpopo.

The successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Phalaborwa team on trust, and the IT Support Technician role will feel that from week one.

Equally, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Phalaborwa also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

The Environment

Importantly, the environment is hybrid-friendly where the role allows, with collaborative tooling, modern source-control workflows and a strong emphasis on shared ownership of code and incidents.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Phalaborwa site adheres to the standards expected of a responsible South African employer.

Equally, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Growing With Us

Career progression here is real, not a slogan. The it jobs space in Phalaborwa offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in Limpopo.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Phalaborwa team member.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Daily Duties

• Build and maintain CI/CD pipelines for reliable, repeatable releases
• Manage user access, identity and endpoint security across the estate
• Design, develop and maintain features across the application stack
• Participate in code reviews and contribute to technical design discussions
• Optimise database queries and back-end performance hot-spots
• Write clean, testable code that follows the team’s coding standards
• Monitor system health using observability tools and respond to alerts
• Diagnose and resolve production incidents within agreed SLAs

What You’ll Need

• Relevant IT qualification (degree, diploma or recognised certifications)
• Exposure to monitoring and observability tooling
• Experience with containerisation (Docker, Kubernetes) is an advantage
• Working knowledge of cloud platforms (AWS, Azure or GCP)
• Strong proficiency in Java, C#, Python, JavaScript or TypeScript

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.