Work-Force
Step into a IT Support Technician role in Hartbeespoort and make your mark across North West. The team is hiring now and wants to hear from sharp, committed candidates.
The Role
The IT Support Technician position is part of an ongoing recruitment drive across North West. The brief has been shaped carefully, with a focus on delivery in Hartbeespoort and across the it jobs space.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Hartbeespoort team.
On top of that, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Hartbeespoort also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Based in Hartbeespoort
Hartbeespoort continues to grow as an employment hub in North West, with along the N4 Trans-Kalahari corridor. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.
Many candidates already living within reach of Hartbeespoort cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local North West economy.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Hartbeespoort.
Our Commitment to Transformation
Beyond that, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across North West.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Hartbeespoort.
Your Team
You will join a tight-knit, collaborative team that knows the it jobs side of the business inside out. The Hartbeespoort group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Importantly, the team mix in Hartbeespoort reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Key Responsibilities
- Build and maintain CI/CD pipelines for reliable, repeatable releases
- Maintain technical documentation, architecture diagrams and runbooks
- Collaborate with product and design teams during sprint planning
- Implement security best practices in line with POPIA obligations
- Monitor system health using observability tools and respond to alerts
Essential Criteria
- Experience with containerisation (Docker, Kubernetes) is an advantage
- Comfortable working in agile delivery teams
- Hands-on experience with relational and NoSQL databases
- Good written and verbal communication for technical and non-technical audiences
- 2-5 years’ commercial software development experience
- Strong problem-solving skills and ability to debug complex systems
Candidates who meet most of these criteria are welcome to be considered for the role.