Work-Force
An opportunity has arisen for a IT Support Technician in Roodepoort. Suitably qualified candidates from across Gauteng are invited to apply.
What This Role Involves
The IT Support Technician vacancy forms part of how the Roodepoort branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the it jobs side of the business moving forward.
Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.
Internal documentation, process notes and shared playbooks make it easier for the IT Support Technician to step into the it jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
About the Team
You will join a tight-knit, collaborative team that knows the it jobs side of the business inside out. The Roodepoort group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Equally, the team mix in Roodepoort reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Our Commitment to Transformation
Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Roodepoort.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Roodepoort.
What You’ll Be Doing
- Investigate and resolve user-reported support tickets at L2 and L3
- Build and maintain CI/CD pipelines for reliable, repeatable releases
- Maintain technical documentation, architecture diagrams and runbooks
- Design, develop and maintain features across the application stack
- Collaborate with product and design teams during sprint planning
- Implement security best practices in line with POPIA obligations
- Automate repetitive operational tasks using scripts and tooling
- Write clean, testable code that follows the team’s coding standards
Candidate Profile
- Strong proficiency in Java, C#, Python, JavaScript or TypeScript
- Relevant IT qualification (degree, diploma or recognised certifications)
- Strong problem-solving skills and ability to debug complex systems
- 2-5 years’ commercial software development experience
- Experience with Git, branching strategies and pull-request workflows
- Working knowledge of cloud platforms (AWS, Azure or GCP)
- Good written and verbal communication for technical and non-technical audiences
Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.