IT Support Technician

Work-Force

A IT Support Technician position is being filled in Mahikeng. Suitable candidates from across North West are invited to submit their applications for review.

About This Position

The IT Support Technician vacancy forms part of how the Mahikeng branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the it jobs side of the business moving forward.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Mahikeng team.

Quality is everyone’s job. Whether the IT Support Technician is processing a transaction, supporting a colleague or handling a customer query, the standard expected in North West is consistently high and consistently fair.

Equally, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Mahikeng also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Based in Mahikeng

Working in Mahikeng means a place close to the Mahikeng administrative hub, with a steady flow of activity and a strong local economy. The team has built solid relationships across the North West region, and the Mahikeng office benefits from those long-standing connections.

Many candidates already living within reach of Mahikeng cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local North West economy.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Mahikeng, North West.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Mahikeng.

Growing With Us

This role can grow with you. Strong performers in the it jobs team in Mahikeng have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Mahikeng team member.

Internal mobility is encouraged. People who start in Mahikeng have moved into roles in other branches, specialist functions and project teams across North West.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Our Commitment to Transformation

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Mahikeng.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across North West.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Mahikeng.

Meet the Team

Crucially, the team you will be working with is fast-paced and energetic. Things move quickly across the Mahikeng office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when North West operations get busy.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Equally, the team mix in Mahikeng reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

What We Offer

You will join a team that values respectful collaboration, honest feedback and shared wins. The Mahikeng colleagues take pride in supporting one another and in doing the it jobs side of the business properly, day in and day out.

In addition, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Mahikeng keep progressing.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Mahikeng teams.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in North West.

Core Functions

  • Mentor junior engineers through pairing and structured feedback
  • Participate in code reviews and contribute to technical design discussions
  • Implement security best practices in line with POPIA obligations
  • Diagnose and resolve production incidents within agreed SLAs
  • Design, develop and maintain features across the application stack

What You’ll Need

  • Hands-on experience with relational and NoSQL databases
  • Comfortable working in agile delivery teams
  • Familiarity with CI/CD pipelines and infrastructure-as-code
  • Working knowledge of cloud platforms (AWS, Azure or GCP)
  • Strong proficiency in Java, C#, Python, JavaScript or TypeScript

Beyond that, if most of these boxes are ticked, you are encouraged to put your name forward.

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