Investigator

Whether you are an experienced Investigator or stepping into the role for the first time, there is space for you in Welkom. The team hires on merit and across communities in Free State.

The Role

This Investigator role has been briefed against a clear set of outcomes for Welkom. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the legal and security jobs pipeline across Free State.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Quality is everyone’s job. Whether the Investigator is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Free State is consistently high and consistently fair.

The Environment

The environment is process-driven and regulation-aware. Whether you are at a desk or on site, attention to detail, calm conduct and accurate reporting are non-negotiable.

Beyond that, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Free State.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Welkom site adheres to the standards expected of a responsible South African employer.

Equal Opportunity

Beyond that, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across Free State, and recruitment is intended to be fair and transparent.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Welkom.

Practically speaking, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Free State.

Growing With Us

Practically speaking, this role can grow with you. Strong performers in the legal and security jobs team in Welkom have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Internal mobility is encouraged. People who start in Welkom have moved into roles in other branches, specialist functions and project teams across Free State.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Key Outputs

• Compile accurate occurrence books and incident reports
• Patrol assigned premises and conduct visible security deterrence
• Conduct searches and inspections in line with site procedures
• Operate access control points and verify visitor credentials
• Liaise with the Sheriff, Master’s Office and external counsel
• Maintain PSIRA registration and uphold the security industry code of conduct
• Monitor CCTV systems and respond to alarms and incidents

Who We’re Looking For

• Active PSIRA registration at the appropriate grade for security roles
• Willingness to work shifts, weekends and public holidays as required
• Any checks required by law or the specific duties will be explained during the hiring process
• Ability to remain calm and professional in high-pressure incidents
• Commitment to ongoing professional development and refresher training
• Excellent attention to detail when reviewing documents and evidence
• Strong report-writing skills with accurate, factual content

Candidates who meet most of these criteria are welcome to be considered for the role.