Industrial Relations Officer

Work-Force

A vacancy has been confirmed for a Industrial Relations Officer based in Umhlanga, KwaZulu-Natal. The successful candidate will join an established team within the hr jobs function.

About the Opportunity

An experienced Industrial Relations Officer is needed to support operations in Umhlanga. The role forms part of how the business keeps its hr jobs portfolio strong in KwaZulu-Natal.

Communication runs both ways. Managers across the hr jobs team in KwaZulu-Natal make time for one-to-ones, and people are expected to speak up early when something needs attention.

Stakeholders for this position include line managers, peers across the hr jobs team and trusted external partners. Building those relationships early makes the next twelve months in Umhlanga much easier.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Umhlanga teams, and the new Industrial Relations Officer will feel that from the first week.

A Typical Day

Your day is people-shaped from the moment you log in. You move between recruitment screens, manager calls, payroll queries and the occasional sensitive conversation that needs your full attention. Mid-morning you might be running an onboarding session for new starters, and by the afternoon you’re back at your desk preparing EE or B-BBEE reports. Through it all, you balance compliance with care, making sure that policies are followed and people are heard.

The Umhlanga office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Umhlanga.

Practically speaking, the rhythm rewards people who plan ahead but also pivot quickly when KwaZulu-Natal operations throw up the unexpected.

Our Commitment to Transformation

Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across KwaZulu-Natal, and recruitment is fair, transparent and aligned with the EE Act.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across KwaZulu-Natal.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Umhlanga.

Working in Umhlanga

Working in Umhlanga means a place on the Umhlanga Ridge business corridor, with a steady flow of activity and a strong local economy. The team has built solid relationships across the KwaZulu-Natal region, and the Umhlanga office benefits from those long-standing connections.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Umhlanga.

Many candidates already living within reach of Umhlanga cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Umhlanga, KwaZulu-Natal.

Why This Role

You will join a team that values respectful collaboration, honest feedback and shared wins. The Umhlanga colleagues take pride in supporting one another and in doing the hr jobs side of the business properly, day in and day out.

On top of that, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Umhlanga keep progressing.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Umhlanga teams.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in KwaZulu-Natal.

Your Workplace

Practically speaking, the environment blends desk-based administrative work with frequent interactions across the business. Confidentiality, fairness and compliance underpin the work.

Practically speaking, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Importantly, a respectful, professional environment is the standard in KwaZulu-Natal. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Umhlanga site adheres to the standards expected of a responsible South African employer.

Core Functions

  • Coordinate training, learnerships and bursary programmes with SETAs
  • Maintain accurate employee records on the HRIS
  • Advise managers on application of the LRA, BCEA and EEA
  • Champion transformation and inclusion across all people processes
  • Compile workforce reports for EE, B-BBEE and skills development submissions
  • Manage relationships with unions and prepare for wage negotiations

What You’ll Need

  • Strong analytical skills with the ability to interpret HR metrics
  • Comfortable in a unionised environment where applicable
  • Strong stakeholder management and influencing skills
  • Hands-on experience with HRIS and payroll systems
  • Project management skills for HR initiatives and rollouts
  • Member or affiliate of SABPP or IPM is an advantage

Candidates who meet most of these criteria are welcome to be considered for the role.

Upload your CV/resume or any other relevant file. Max. file size: 2 MB.
Maximum file size: 32 MB.

Scroll to Top