HR Officer

Applications are warmly invited for a HR Officer role based in Queenstown. We welcome candidates from every background across Eastern Cape who are ready to grow with us.

What This Role Involves

This HR Officer role sits within the hr jobs function in Queenstown. It offers a defined scope, clear measures of success, and the support of an experienced team across Eastern Cape.

The organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the HR Officer taking on this position.

Stakeholders for this position include line managers, peers across the hr jobs team and trusted external partners. Building those relationships early makes the next twelve months in Queenstown much easier.

Internal documentation, process notes and shared playbooks make it easier for the HR Officer to step into the hr jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Crucially, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Queenstown also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

About the Team

You will join a tight-knit, collaborative team that knows the hr jobs side of the business inside out. The Queenstown group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Practically speaking, the team structure and working relationships for this role in Queenstown will be explained during the hiring process.

Career Growth

Career progression for this hr jobs role in Queenstown depends on the hiring organisation’s policies, role requirements and business needs in Eastern Cape.

Notably, internal mobility is encouraged. People who start in Queenstown have moved into roles in other branches, specialist functions and project teams across Eastern Cape.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Queenstown team member.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Where You’ll Work

Crucially, the environment blends desk-based administrative work with frequent interactions across the business. Confidentiality, fairness and compliance underpin the work.

Crucially, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Queenstown site adheres to the standards expected of a responsible South African employer.

Crucially, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Eastern Cape.

Common Questions

What shift patterns apply to this role?

Shift patterns vary by site, but the role typically follows the standard operational hours of the relevant branch. The hiring team will walk you through the specifics during the interview.

Is there opportunity for promotion?

Any progression opportunities depend on the hiring organisation’s policies, role requirements and business needs.

Is reasonable accommodation supported for applicants with disabilities?

Yes. The hiring team is committed to inclusive recruitment and engages on reasonable accommodation as part of the process.

Is this position open to candidates from other provinces?

Practically speaking, applications are welcome from suitably qualified candidates who can meet the advertised location and work-schedule requirements.

Is training provided for this position?

Crucially, training or onboarding, if available, will be described by the hiring organisation in the final vacancy details.

Based in Queenstown

Queenstown continues to grow as an employment hub in Eastern Cape, with near the Port of Ngqura logistics hub. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

Many candidates already living within reach of Queenstown cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Queenstown, Eastern Cape.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Queenstown.

Why This Role

Practically speaking, you will join a team that values respectful collaboration, honest feedback and shared wins. The Queenstown colleagues take pride in supporting one another and in doing the hr jobs side of the business properly, day in and day out.

In addition, career development may be available depending on the role, business needs and the hiring organisation’s policies.

Importantly, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Importantly, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

What Your Day Looks Like

Your day is people-shaped from the moment you log in. You move between recruitment screens, manager calls, payroll queries and the occasional sensitive conversation that needs your full attention. Mid-morning you might be running an onboarding session for new starters, and by the afternoon you’re back at your desk preparing EE or B-BBEE reports. Through it all, you balance compliance with care, making sure that policies are followed and people are heard.

Equally, the rhythm rewards people who plan ahead but also pivot quickly when Eastern Cape operations throw up the unexpected.

On top of that, the Queenstown office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Queenstown.

Your Role

• Run exit interviews and feed insights into retention strategies
• Roll out HR policies and procedures and train managers on application
• Coordinate performance management cycles and calibration sessions
• Advise managers on application of the LRA, BCEA and EEA
• Drive engagement, wellness and culture initiatives across sites

Essential Criteria

• Sound knowledge of the LRA, BCEA, EEA and Skills Development Act
• Experience supporting CCMA, disciplinary and grievance processes
• Commitment to fairness, transformation and ethical conduct
• Ability to handle sensitive employee information with discretion
• Bachelor’s degree or diploma in Human Resources or Industrial Psychology

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.