Work-Force
An opportunity has arisen for a Housekeeping Supervisor in Potchefstroom. Suitably qualified candidates from across North West are invited to apply.
About This Position
The organisation is investing in its Potchefstroom operation, and this Housekeeping Supervisor position reflects that commitment. The successful candidate will work across the hospitality jobs function and contribute to the wider North West business.
Notably, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Housekeeping Supervisor taking on this position.
Stakeholders for this position include line managers, peers across the hospitality jobs team and trusted external partners. Building those relationships early makes the next twelve months in Potchefstroom much easier.
Diversity and Inclusion
On top of that, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.
Beyond that, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for North West.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Working in Potchefstroom
Potchefstroom continues to grow as an employment hub in North West, with near the Hartbeespoort tourism node. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.
Many candidates already living within reach of Potchefstroom cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local North West economy.
Candidates should review the listed location, schedule and travel requirements before applying for this role in Potchefstroom, North West.
Your Team
You will join a tight-knit, collaborative team that knows the hospitality jobs side of the business inside out. The Potchefstroom group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
In addition, the team structure and working relationships for this role in Potchefstroom will be explained during the hiring process.
Key Responsibilities
- Drive guest satisfaction scores and online review ratings
- Train casual staff on service standards and SOPs
- Take orders accurately and deliver food and beverages to standard
- Promote menu items, daily specials and loyalty programmes
- Set up rooms, function venues and outlets ahead of guest arrivals
- Prepare and present food in line with kitchen recipes and standards
- Manage stock, breakages and consumables for your section
- Maintain the required hygiene and uniform standards in line with safety and service policy during all shifts
What You’ll Need
- Strong customer service orientation and warm guest interaction
- Ability to work shifts, weekends and public holidays
- Relevant hospitality qualification or culinary diploma (advantageous)
- Awareness of tourism grading and quality expectations
- Computer literacy and experience with POS systems
- Willing to follow the company’s lawful uniform, hygiene and safety policy on shift
- Team player who can work collaboratively across departments
If most of these boxes are ticked, you are encouraged to put your name forward.