Housekeeping Supervisor

Role: Housekeeping Supervisor. Location: Douglas, Northern Cape. The team is hiring and seeks a candidate who can step in and deliver from week one.

About This Position

This Housekeeping Supervisor role has been briefed against a clear set of outcomes for Douglas. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the hospitality jobs pipeline across Northern Cape.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Douglas team.

Quality is everyone’s job. Whether the Housekeeping Supervisor is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Northern Cape is consistently high and consistently fair.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the hospitality jobs group in Douglas.

What We Offer

You will join a team that values respectful collaboration, honest feedback and shared wins. The Douglas colleagues take pride in supporting one another and in doing the hospitality jobs side of the business properly, day in and day out.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Douglas teams.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Northern Cape.

The company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Douglas keep progressing.

Diversity and Inclusion

Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Northern Cape, and recruitment is fair, transparent and aligned with the EE Act.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Douglas.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Northern Cape.

Based in Douglas

Crucially, the role is based in Douglas, within the Upington solar corridor. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Douglas and the broader Northern Cape region.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Douglas.

Many candidates already living within reach of Douglas cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Northern Cape economy.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Douglas, Northern Cape.

About the Team

In addition, the team you will be working with is fast-paced and energetic. Things move quickly across the Douglas office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Northern Cape operations get busy.

In addition, the team mix in Douglas reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Your Future Here

Crucially, this role can grow with you. Strong performers in the hospitality jobs team in Douglas have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Douglas team member.

Internal mobility is encouraged. People who start in Douglas have moved into roles in other branches, specialist functions and project teams across Northern Cape.

Key Responsibilities

• Promote menu items, daily specials and loyalty programmes
• Prepare and present food in line with kitchen recipes and standards
• Maintain the required uniform and presentation standards during all shifts
• Take orders accurately and deliver food and beverages to standard
• Comply with food safety, hygiene and health regulations at all times
• Train casual staff on service standards and SOPs
• Support events, banquets and conference operations

Candidate Profile

• Ability to work shifts, weekends and public holidays
• Good verbal communication skills in English; second language an advantage
• 1-3 years’ experience in a similar hospitality environment
• Physically able to stand for long periods in a fast-paced environment
• Sound knowledge of food safety and HACCP principles
• Willing to follow the company’s uniform and grooming policy on shift
• Relevant hospitality qualification or culinary diploma (advantageous)

Notably, if your CV speaks to the points above, this role is worth a closer look.