Work-Force
Looking for your next move as a Head Chef in Mthatha? A role has just opened that gives you real responsibility and a clear path forward in Eastern Cape.
About the Opportunity
This Head Chef role sits within the hospitality jobs function in Mthatha. It offers a defined scope, clear measures of success, and the support of an experienced team across Eastern Cape.
The successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Mthatha team on trust, and the Head Chef role will feel that from week one.
Stakeholders for this position include line managers, peers across the hospitality jobs team and trusted external partners. Building those relationships early makes the next twelve months in Mthatha much easier.
Meet the Team
You will join a tight-knit, collaborative team that knows the hospitality jobs side of the business inside out. The Mthatha group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Our Commitment to Transformation
Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Mthatha.
Notably, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Eastern Cape.
Crucially, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Mthatha.
Core Functions
- Drive guest satisfaction scores and online review ratings
- Respond promptly to guest requests, complaints and special needs
- Welcome guests warmly and ensure a smooth check-in and check-out experience
- Promote menu items, daily specials and loyalty programmes
- Set up rooms, function venues and outlets ahead of guest arrivals
- Support events, banquets and conference operations
- Operate point-of-sale systems and reconcile end-of-shift takings
Essential Criteria
- Computer literacy and experience with POS systems
- Able to remain on duty for the essential standing and service tasks, with reasonable accommodation where applicable
- Strong customer service orientation and warm guest interaction
- Relevant hospitality qualification or culinary diploma (advantageous)
- Awareness of tourism grading and quality expectations
- Sound knowledge of food safety and HACCP principles
- 1-3 years’ experience in a similar hospitality environment
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.