Work-Force
Role: Front Office Receptionist. Location: Kathu, Northern Cape. The team is hiring and seeks a candidate who can step in and deliver from week one.
What This Role Involves
An experienced Front Office Receptionist is needed to support operations in Kathu. The role forms part of how the business keeps its hospitality jobs portfolio strong in Northern Cape.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Kathu team.
Stakeholders for this position include line managers, peers across the hospitality jobs team and trusted external partners. Building those relationships early makes the next twelve months in Kathu much easier.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Kathu teams, and the new Front Office Receptionist will feel that from the first week.
Our Commitment to Transformation
The organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Kathu.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Northern Cape.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
About the Team
Equally, the team you will be working with is fast-paced and energetic. Things move quickly across the Kathu office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Northern Cape operations get busy.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Practically speaking, the team mix in Kathu reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Based in Kathu
Working in Kathu means a place near the Orange River agricultural zone, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Northern Cape region, and the Kathu office benefits from those long-standing connections.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Kathu.
Many candidates already living within reach of Kathu cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Northern Cape economy.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Kathu, Northern Cape.
Why Join Us
Importantly, the company invests in the people who join it. From structured onboarding to ongoing skills development, you will find clear paths to grow your career in hospitality jobs from your base in Kathu. Many colleagues across Northern Cape have moved into senior roles after starting in positions just like this one.
Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Kathu teams.
Importantly, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Kathu keep progressing.
Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Northern Cape.
Your Role
- Respond promptly to guest requests, complaints and special needs
- Coordinate with kitchen, housekeeping and front-office teams
- Maintain cleanliness in front-of-house and back-of-house areas
- Take orders accurately and deliver food and beverages to standard
- Maintain the required uniform and presentation standards during all shifts
- Drive guest satisfaction scores and online review ratings
- Manage stock, breakages and consumables for your section
- Support events, banquets and conference operations
Who We’re Looking For
- Awareness of tourism grading and quality expectations
- Relevant hospitality qualification or culinary diploma (advantageous)
- 1-3 years’ experience in a similar hospitality environment
- Clear criminal record and contactable references
- Good verbal communication skills in English; second language an advantage
Crucially, if most of these boxes are ticked, you are encouraged to put your name forward.